A Practical Guide To Business Writing : Writing In English For Non-Native Speakers.
Title:
A Practical Guide To Business Writing : Writing In English For Non-Native Speakers.
Author:
Al-Maskari, Khaled.
ISBN:
9781118410776
Personal Author:
Edition:
1st ed.
Physical Description:
1 online resource (170 pages)
Contents:
Copyright page -- Title page -- Contents -- About the Author -- Foreword -- Preface -- Introduction -- What Does this Book Cover? -- Chapter 1: Business Writing Style -- 1. Keep your purpose, readers and content in mind -- 2. Keep your sentences short -- 3. Use positive language -- 4. Use linking words -- 5. Use simple, familiar words -- 6. Use the passive voice for specific reasons -- When to use the passive voice? -- 7. Use bullet points and numbered lists correctly -- When to use bulleted and numbered lists -- Put lists of items in parallel form -- 8. Use tables and charts effectively -- Tables -- Charts -- Line chart -- Pie chart -- Bar chart -- Flow chart -- 9. Use impersonal style when expressing opinions -- 10. Avoid outdated expressions -- 11. Avoid repetition -- 12. Avoid turning verbs into nouns -- Summary -- Chapter 2: Business Memos -- 1. Heading -- 2. Purpose -- 3. Body -- 4. Conclusion -- 5. Closing -- 6. Carbon copy "CC" -- Common types of memos -- 1. To inform -- 2. To request -- 3. To instruct -- 4. To recommend -- 5. To respond -- 6. To complain -- 7. To remind -- 8. To show appreciation -- Summary -- Chapter 3: Business E-mails -- 1. Write a clear subject line -- 2. Use the "cc" button -- 3. Use the Out of Office Assistant -- How to use the Out of Office Assistant -- 4. Use attachments for long documents -- 5. Keep your message short -- 6. Don't use e-mail for immediate action -- 7. Use spell check -- Frequently misspelled business words -- 8. Use courteous language -- 9. Provide an action statement when necessary -- 10. Identify yourself clearly -- 11. Do not overuse abbreviations -- 12. Do not use all capitals when typing -- Summary -- Chapter 4: Common Writing Errors -- Chapter 5: Useful Business Phrases -- 1. Referring to a previous communication -- 2. Requests -- 3. Referring to a negative issue -- 4. Enclosing documents.
5. Condolences -- 6. Congratulations -- 7. Apologies -- 8. Recommendations -- 9. Closing phrases -- Chapter 6: Avoid Confusing Words -- Chapter 7: Personal Business Documents -- 1. Employee request -- 2. Congratulations -- 3. Appreciation -- References -- Acknowledgements -- Index.
Abstract:
Nowadays, letters, reports and emails are vital components of business practice. Communication is increasingly global, but it's not any easier to understand or contribute to for non-fluent English speakers. There is increasing pressure to be able to produce effective documents for a business environment but little help out there to do so efficiently, resulting in wasted time and uncomfortable business communication. This book provides a wealth of practical information for any person who aims to produce short, effective documents within the work environment. It offers sensible, valuable and helpful rules for producing effective short reports, memos, letters and e-mails that are clear, concise and easy to read for the busy manager or supervisor working in the demanding setting of modern industry or commerce. But it goes further: not only are rules provided for the inexperienced business writer, but models are proposed which provide solutions for a whole host of business situations - providing help, support and encouragement for the many thousands of business writers who need to feel confident in their writing.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
Genre:
Electronic Access:
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