Tools of Engagement: Presenting and Training in a World of Social Media -- Contents -- List of Figures and Table -- Chapter One: Introduction -- HOW THIS BOOK IS ORGANIZED -- WHO WILL BENEFIT FROM THIS BOOK? -- IMPACT ON TRAINING AND DEVELOPMENT -- SOCIAL MEDIA'S IMPACT ON THE BOTTOM LINE -- TOOLS MATTER IN A SOCIALLY CONNECTED WORLD -- QUESTIONS TO PONDER -- Chapter Two: How the Presentation World Has Changed -- LIFE IS A SERIES OF PRESENTATIONS -- WHAT IS THE WORLD OF SOCIAL MEDIA? -- HOW JOURNALISM NOW TRANSCENDS BROADCAST -- REAL-TIME EVENTS IN A WORLD OF SOCIAL MEDIA -- INFORMATION ALWAYS ACCESSIBLE IN THE CLOUD -- HOW SOCIAL MEDIA RAISES THE STAKES -- RESULTS OF IMPLEMENTING SOCIAL MEDIA -- THE REAL WORLD: BLUE SHIRT NATION -- QUESTIONS TO PONDER -- Chapter Three: Engaging with Social Media -- EARNING A REPUTATION AS A "TRUST AGENT" -- THE NEW RULES OF ENGAGEMENT -- TWO ALTERNATIVE SCENARIOS -- WHO SHOULD PARTICIPATE IN SOCIAL MEDIA (AND HOW)? -- THE CROWDSOURCING PHENOMENON -- WHY SOCIAL MEDIA IS A WOMAN'S WORLD -- CONSIDERING THE SOCIAL TECHNOGRAPHICS LADDER -- THE NEW ROI: RETURN ON INFLUENCE -- PLANNING YOUR PROFILES -- MONITORING YOUR STANDING IN THE SOCIAL WORLD -- QUESTIONS TO PONDER -- Chapter Four: The New Tools of Engagement -- IN THE BEGINNING WAS THE BLOG -- IF YOU BLOG IT, WILL THEY COME? -- A WORD ABOUT WIKIS -- USING A BUSINESS NETWORK: LINKEDIN -- GETTING PERSONAL WITH BOOKMARKS -- FACEBOOK MAKES IT PERSONAL -- MASHABILITY: EXPANDING THE NETWORK -- TOOLS FOR SHARING BLOG CONTENT ON OTHER SITES -- USING CUSTOM WIDGETS TO STAY CONNECTED -- QUESTIONS TO PONDER -- Chapter Five: Major Social Networks: Twitter and Ning -- THE VIRAL POWER OF TWITTER -- THE NING SOCIAL NETWORK: A COMMUNICATIONS PETRI DISH -- QUESTIONS TO PONDER -- Chapter Six: Crafting a Visual Message -- THE POWER OF YOUTUBE -- CREATING POWERFUL VISUALS: POWERPOINT.

THE POTENTIAL OF POWERPOINT -- ANYONE CAN MAKE A VIDEO OUT OF A SLIDE SHOW -- THIRD-PARTY TOOLS FOR TURNING POWERPOINT INTO VIDEO -- IMPLEMENTING DIGITAL STORYTELLING -- A STORY-BASED COMMUNICATION SKILLS MODEL -- HOW THE LEARNING LANDSCAPE HAS CHANGED -- STORIES DEFINE A TRIBE -- QUESTIONS TO PONDER -- Chapter Seven: Meeting in Real Time: Using the Power of Now -- THE REALITY OF WEB CONFERENCING -- VIDEO AND WEB CONFERENCING -- WEB CONFERENCES AND WEBINARS VERSUS ONLINE CLASSROOM TRAINING -- THE REAL WORLD: HOW SOCIAL MEDIA PROMOTES AND COMPLEMENTS A SUCCESSFUL WEB EVENT -- TIPS FOR GETTING THE VIDEO RIGHT -- PROFESSIONAL WEB CONFERENCE OR WEBINAR TIPS -- TO VIDEO OR NOT TO VIDEO (THE SPEAKER) -- BRAINSTORMING WITH A WHITEBOARD -- USING DIMDIM TO PRESENT WITH PERSONAL VIDEO AND A WHITEBOARD -- SETTING UP AN EVENT ON FACEBOOK -- PRESENTING DIRECTLY IN THE CLOUD -- GETTING ORGANIZED AND CONNECTING WITH ONENOTE -- CONTINUING THE CONVERSATION -- LEVERAGING YOUR DATABASE WITH A NEWSLETTER -- KEEP THE CONNECTION FLOWING -- QUESTIONS TO PONDER -- Chapter Eight: What Lies Ahead in Global Communication -- PRESENTING FROM MOBILE DEVICES -- AUGMENTED REALITY -- TWINE: IS WEB 3.0 THE SEMANTIC WEB? -- GOOGLE WAVE: THE WEB AS A SINGLE APPLICATION? -- VIRTUAL WORLDS: SECOND LIFE -- NANOTECHNOLOGY: COMMUNICATING ON A MOLECULAR LEVEL -- ARE HUMANS WIRED FOR STORIES? -- NEW TECHNOLOGIES INFLUENCE WORLD EVENTS -- KEEPING IT HUMAN: BEYOND THE TOOLS -- THE INTERNET AS A PLANETARY NERVOUS SYSTEM -- QUESTIONS TO PONDER -- Glossary -- About the Author -- Index.