Business Communication.
Title:
Business Communication.
Author:
Rai, Urmila.
Personal Author:
Physical Description:
1 online resource (231 pages)
Contents:
COVER -- CONTENTS -- UNIT 1 : BUSINESS LETTERS -- CHAPTER 1 : PARTS AND LAYOUT OF A BUSINESS LETTER -- CHAPTER 2 : ESSENTIALS OF EFFECTIVE LETTER WRITING -- UNIT 2 : LETTER RELATED TO ACCOUNTS -- CHAPTER 3 : COLLECTION LETTERS -- CHAPTER 4 : CORRESPONDENCE WITH BANKS -- CHAPTER 5 : INSURANCE LETTERS -- CHAPTER 6 : LETTERS TO PUBLIC AUTHORITIES -- UNIT 3 : PURCHASE -- CHAPTER 7 : REQUESTS FOR QUOTATIONS AND REPLIES -- CHAPTER 8 : ORDERS AND REPLIES -- CHAPTER 9 : COMPLAINTS -- CHAPTER 10 : ADJUSTMENT LETTERS -- UNIT 4 : BUSINESS LETTERS -- CHAPTER 11 : SALES LETTERS -- CHAPTER 12 : CIRCULARS -- CHAPTER 13 : STATUS ENQUIRIES.
Local Note:
Electronic reproduction. Ann Arbor, Michigan : ProQuest Ebook Central, 2017. Available via World Wide Web. Access may be limited to ProQuest Ebook Central affiliated libraries.
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