Title -- Copyright -- Contents -- Foreword by Gregory P. Hackett, The Hackett Group -- Foreword by Lora Cecere, Supply Chain Insights LLC -- Acknowledgments -- Introduction -- Seven Guiding Principles of the Design of Market-Savvy S&OP -- Part I: Creating Vision -- Chapter 1: Seeing Anew from a Market-Savvy Perspective -- Market-Savvy S&OP Defined -- IBP Provides the Strategy -- Value Segmentation: The Preferred Method -- Looking Back -- Case Study: Sports Uniform Manufacturer -- Chapter 2: Competing on Time and Customer Connectivity -- The Five Fundamentals of a Value-Segment Strategy -- Portfolio Versus Segment Strategies -- Segment-Level Strategies for Value Chains -- Four Traditional Value-Segment Strategy Options -- New Segment Strategies -- Looking Back -- Case Study: VTech -- Part II: Changing Behavior -- Chapter 3: Managing by Analytics -- The 7 Characteristics of Strong Teams -- The 7 Characteristics of a Proper Analytic -- Market-Savvy S&OP, 70 Percent Analytics -- Looking Back -- Case Study: Frozen Food Producer -- Chapter 4: Establishing a Customer-Centric Culture -- Developing a Customer-Facing Organization -- Establishing Collaboration -- Driving Collegiality -- Designing Horizontal Management Processes -- Appointing Leaders with Passion -- Looking Back -- Case Study: Goodyear North American Tire (NAT) Consumer -- Part III: Designing New Processes -- Chapter 5: Designing and Implementing Collaborative Planning (Segment-Level S&OP) -- Design Starts with Education -- Design to Implement Strategy -- Design to Align All Planning Processes -- Design with Interlocking Cycles -- Design with Collaborative Goals -- Looking Back -- Case Study: Wright Medical Technology -- Chapter 6: Designing a Rate-Based Planning Process -- RBP Applicability -- RBP Versus Traditional Scheduling Methods -- RBP Scheduling Strategy -- Cycle Planning.

Inventory Standards -- Rate-Mix Planning -- Looking Back -- Case Study: Canned Food Manufacturer -- Chapter 7: Transitioning to a New Culture of Market-Driven Supply Chain -- The Transition Plan -- Instituting the Audits and Recognizing the Team Responsible -- Looking Back -- Case Study: Medical Technology Company -- Time to Start -- Index.