Rebuilding trust in the workplace seven steps to renew confidence, commitment, and energy
Title:
Rebuilding trust in the workplace seven steps to renew confidence, commitment, and energy
Author:
Reina, Dennis S., 1950-
ISBN:
9781605093741
9781605099446
Personal Author:
Publication Information:
[Alexandria, Va.] : ASTD Press ; San Francisco : Berrett-Koehler Publishers, c2010.
Physical Description:
1 online resource (xiv, 166 p.) : ill.
Contents:
Preface; Introduction: Betrayal Is Universal; Step 1: Observe and Acknowledge What Happened; Step 2: Allow Feelings to Surface; Step 3: Get and Give Support; Step 4: Reframe the Experience; Step 5: Take Responsibility; Step 6: Forgive Yourself and Others; Step 7: Let Go And Move On; Conclusion: Renewing Confidence, Commitment, and Energy; Notes; Acknowledgments; Index; About the Authors; Working with the Authors.
Abstract:
Are you feeling less engaged, less committed and more skeptical at work? Do you find yourself isolated? Or are you caught in the middle of co-workers' interpersonal conflicts? If so, you may be experiencing the symptoms of broken trust in workplace relationships. Small but hurtful situations accumulate over time into the confidence-busting, commitment-breaking, energy-draining patterns consistent with broken trust. Broken trust is simply the natural outcome of people interacting with one another. Everyone has experienced gossiping, missed deadlines, someone taking credit for other peop.
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Added Author:
Electronic Access:
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