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The definitive guide to IT service metrics
Title:
The definitive guide to IT service metrics
Author:
McWhirter, Kurt.
ISBN:
9781849284066
9781849284073
Personal Author:
Publication Information:
Cambridgeshire, Ely, U.K. : IT Governance Publishing, 2012.
Physical Description:
1 online resource
Local Note:
O'Reilly
Subject Term:
Added Author:
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