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Suttle, Marilyn.
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Who's your Gladys? : how to turn even the most difficult customer into your biggest fan / Suttle
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Arnold, Frank.
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What makes great leaders great : management lessons from icons who changed the world / Arnold
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Redmond, Andrea.
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Comebacks : powerful lessons from leaders who endured setbacks and recaptured success on their
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Barlag, Phillip, author.
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The leadership genius of Julius Caesar : modern lessons from the man who built an empire / Barlag
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Johnson, Sue.
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COVER -- ACKNOWLEDGEMENTS -- CONTENTS -- CONTRIBUTORS -- Introduction -- Chapter 1. Who and whose I
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Heide, Kathleen M., author.
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daughters who kill their parents. Dr. Heide moves far behind the statistical correlates of parricide by
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Smith, Barbara Fletchman.
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Caribbean people, with particular reference to families who have settled in the UK. She brings many subtle
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Earle, Mary D.
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industries internationally and also records overall comments, written by the very people who have completed
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Richardson, J. J. (Jeremy John), 1942-
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the leading EU scholars in the world. It considers how policy is made at the EU level, who is involved
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