Title Page -- Copyright Page -- Preface -- Introduction: Change@Work -- Note from Ann: "Conversations at 37,000 Feet" -- The Focus of Our Book Change@Work -- The Challenge of Change -- The Pull of the Past -- The Role of "Schema" -- Note from Lillie: "If the Shoe Fits" -- The Change Cycle -- The Six Stages -- The Green Stages: Understanding and Integration -- Change 101 -- Chapter One: What's the Worst That Could Happen? -- Stage 1: Moving from Loss to Safety -- Hello Change, Goodbye Control -- How We Feel in Stage 1: Fearful -- How We Think in Stage 1: Cautiously -- How We Act in Stage 1: Paralyzed -- To Know More, Notice More -- One Company, Different Perspectives -- The Only Way Out Is Through -- Learning Curves -- Stage 1 Priority: Creating a Sense of Safety -- Pinpointing the Change -- Worlds-or at Least Stages-Apart -- Allies, Obstacles -- Chapter Two: Facts Over Fiction -- Stage 2: Shifting from Doubt to Reality -- The Noise of Stage 2 -- How We Feel in Stage 2: Resentful -- How We Think in Stage 2: Skeptically -- How We Act in Stage 2: Resistant -- To Know More, Notice More -- Stage 2: When Open Doors Go Unused -- Needed: More Data -- Pinpointing the Point of Resistance -- The Lure of Speculation -- Stage 2 Priority: Getting an Accurate Picture -- Case in Point: CSC Project -- Our Power of Self-Assessment -- Managing Anger -- Stage 2: "Now It's … Interpersonal" -- Learning Curves -- Chapter Three: Taking Charge of Now -- Stage 3: Going from Discomfort to Motivation -- Breaking Through, Not Breaking Down -- How We Feel in Stage 3: Anxious -- How We Think in Stage 3: Confused -- How We Act in Stage 3: Unproductive -- To Know More, Notice More -- A Powered-Down World -- Stage Priority: Finding Motivation -- The Value of Reframing -- Learning Curves -- A Word on Behalf of Sleep -- Case in Point: Monztero Inc. -- Learning Curves.

The Danger Zone -- Chapter Four: Decide,Then Take Your Best Step -- Stage 4: Trekking from Discovery to Perspective -- "I, Resource" -- How We Feel in Stage 4: Anticipatory -- How We Think in Stage 4: Resourcefully -- How We Act in Stage 4: Energized -- To Know More, Notice More -- Stage 4 Priority: Make Decisions Using Expanded Perspective -- Discover Your Decision-Making Strategies -- How Do You Decide? -- Case in Point: Deibel Manufacturing -- Things to Avoid in Stage 4 -- Things to Welcome in Stage 4: -- Keys to Moving On -- Maximizing -- Chapter Five: Making Sense of What Was and What Is -- Stage 5: Understanding the Benefits -- How We Feel in Stage 5: Confident -- How We Think in Stage 5: Pragmatically -- How We Act in Stage 5: Productively -- To Know More, Notice More -- Stage Priority: Understanding the Change in a Deeper Way -- Acknowledgment's Value -- Learning Curves -- Stay on the Learning Road -- Reel Learning -- Change Lessons -- The Rearview Mirror Trap -- Things to Avoid in Stage 5 -- What to Welcome -- Keys to Moving On -- "Flow" -- Chapter Six: Change Moves Me -- Stage 6: Experiencing Integration -- What Is Found at Journey's End -- How We Feel in Stage 6: Satisfied -- How We Think in Stage 6: Focused -- How We Act in Stage 6: Generous -- Stage 6 Priority: Flexibility -- Learning Curves -- Complacency Challenge -- "Toggle-Vision" -- New-Model Schema -- Conclusion: Change Beliefs -- Our Change Beliefs -- Index -- Acknowledgments -- About the Authors -- Ann Salerno -- Lillie Brock -- About The Change Cycle Series -- About Berrett-Koehler Publishers -- Be Connected.