Front cover -- Contents -- Notices -- Trademarks -- Preface -- The team that wrote this redbook -- Become a published author -- Comments welcome -- Chapter 1. Overview -- 1.1 Business process definition and theory elements -- 1.1.1 Business process environments -- 1.1.2 Business processes characteristics -- 1.2 The case study -- 1.3 The case study business process description -- 1.3.1 Customer order process -- 1.3.2 Entry audit process -- 1.3.3 Sub-processes -- 1.3.4 The case study business process details -- 1.4 Some comments on case study selection -- Chapter 2. The technology components -- 2.1 Overview -- 2.1.1 Model: WebSphere BI Workbench -- 2.1.2 Model: WebSphere BI Workbench Server -- 2.1.3 Integrate: WebSphere MQ Workflow -- 2.1.4 Monitor and manage: WebSphere BI Monitor -- Chapter 3. Using WebSphere BI Modeler for WebSphere MQ Workflow -- 3.1 Overview -- 3.2 Terminology -- 3.2.1 A business process -- 3.2.2 An activity -- 3.2.3 A task -- 3.2.4 Flows and flow diagrams -- 3.2.5 Data structures and Phis -- 3.2.6 Some limitations -- 3.3 Preparing and validating a workflow process object -- Chapter 4. Modeling the business process in WebSphere BI Workbench -- 4.1 Set up organization data -- 4.1.1 Prepare Organization data -- 4.1.2 Import organization data -- 4.1.3 Create the companies locations -- 4.2 Finalize organization structure data -- 4.2.1 Units management -- 4.2.2 Cost -- 4.2.3 Calendars -- 4.2.4 Set up data structure -- 4.3 Build the logic flow -- 4.4 Build the Workbench model -- 4.4.1 Build the tasks lists -- 4.4.2 Draw the model in Workbench -- 4.5 Model the case study -- 4.5.1 Parts Replenishment model structure -- 4.5.2 Build the model structure -- 4.5.3 Build the case study model in the workbench -- 4.5.4 Work Order model -- 4.5.5 Parts Replenishment model -- 4.5.6 Order model -- Chapter 5. Taking the model to run time.

5.1 Finalize process model -- 5.1.1 Create an 'Empty activity' -- 5.1.2 Create applications -- 5.2 Finalize general process settings -- 5.3 Finalize tasks settings -- 5.3.1 Task General tab -- 5.3.2 Task Staff Assignment tab -- 5.3.3 Task Automation tab -- 5.3.4 Task Application design tab -- 5.3.5 Task Settings tab -- 5.3.6 Task Notes tab -- 5.4 Finalize phi settings -- 5.5 Finalize choices settings -- 5.6 Validate the model -- 5.7 Export the model -- 5.8 Create the user interface -- 5.8.1 Create a project and install Rapid Deployment Wizard -- 5.8.2 Generate Java Server Pages -- 5.9 Import model in MQ Workflow run time -- 5.9.1 Import FDL -- 5.9.2 Create the process template list -- 5.9.3 Create process instance list -- 5.9.4 Create work list -- Chapter 6. Simulation -- 6.1 Validate the model -- 6.1.1 Validate process modeling with Workbench -- 6.1.2 Validate the model with a simulation test scenario -- 6.2 What if analysis -- 6.2.1 Capacity baseline -- 6.2.2 Cycle time and resources baseline -- 6.3 Simulation conclusions -- Chapter 7. Business measures -- 7.1 Understand business measurements needs -- 7.2 Set up a simple measurements -- 7.2.1 Set up business measure / metric and associated locations -- 7.2.2 Set up final business measure -- 7.3 Set up a complex measurement -- 7.3.1 Set up the global internal and external cycles -- 7.4 Export business measures from Workbench -- 7.5 Import business measures to Monitor -- Chapter 8. Monitoring the runtime -- 8.1 Verify the business measures -- 8.2 Run time analysis -- 8.2.1 Workflow Web client -- 8.2.2 Workflow Dashboard -- 8.3 Historical data analysis -- 8.3.1 Set up reports -- 8.3.2 Report on the collected data -- Chapter 9. Conclusions, lessons learned and next steps -- 9.1 Case study project analysis -- 9.1.1 The cast -- 9.1.2 The case study development and deployment -- 9.1.3 After the case study.

9.2 Elements of a business process management -- Related publications -- IBM Redbooks -- Other publications -- How to get IBM Redbooks -- Help from IBM -- Index -- Back cover.