Contents -- List of Tables ix -- List of Figures xi -- List of Abbreviations xiii -- 1 Introduction 1 -- 1.1 Increasing Complexity in New Product Development 1 -- 1.2 Communication and Systematic Design Approach inMulti-Organization, Multi-Team Projects 7 -- 1.3 Research Purpose and Questions 8 -- 2 Intrateam and Extrateam Problem-Solving Communication and TeamPerformance in Multi-Organization, Multi-Team Projects 13 -- 2.1 Introduction 13 -- 2.2 Problem-Solving Communication Variables Relevant for TeamPerformance in Multi-Organization, Multi-Team Projects 15 -- 2.2.1 Communication Frequency 16 -- 2.2.2 Team Leader Role 16 -- 2.2.3 Task Disagreement 18 -- 2.3 Intrateam Communication Team Performance 20 -- 2.3.1 Frequency of Intrateam Communication 20 -- 2.3.2 Team Leader Role in Intrateam Communication 23 -- 2.3.3 Degree of Task Disagreement in Intrateam Communication 27 -- 2.4 Extrateam Communication Team Performance 31 -- 2.5 Summary 35 -- 3 Systematic Design Approach and Intrateam and ExtrateamProblem-Solving Communication in Multi-Organization, Multi-TeamProjects 37 -- 3.1 Introduction 37 -- 3.2 Design Principles Relevant for Problem-Solving Communication inMulti-Organization, Multi-Team Projects 38 -- 3.2.1 Hierarchical Task Decomposition 38 -- 3.2.2 Design Principles for Solution-Finding andSolution-Selection Process 40 -- 3.2.2.1 Systematic Variation 41 -- 3.2.2.2 Satisficing 42 -- 3.3 Influence on Intrateam Communication 44 -- 3.3.1 Intrateam Task Interdependence IntrateamCommunication 44 -- 3.3.2 Intrateam Systematic Variation IntrateamCommunication 47 -- 3.3.3 Intrateam Satisficing Intrateam Communication 50 -- 3.4 Influence on Extrateam Communication 51 -- 3.5 Summary 53 -- 4 Research Design 55 -- 4.1 Research Setting 55 -- 4.2 Data-Collection Process 58 -- 4.3 Quantitative Research Method 59 -- 4.3.1 Questionnaires 59.

4.3.2 Measures 61 -- 4.3.2.1 Team Performance 64 -- 4.3.2.2 Frequency of Communication 66 -- 4.3.2.3 Team Leader Role in Intrateam Communication 69 -- 4.3.2.4 Degree of Task Disagreement in Intrateam Communication 70 -- 4.3.2.5 Degree of Task Interdependence 71 -- 4.3.2.6 Degree of Systematic Variation 74 -- 4.3.2.7 Degree of Satisficing 75 -- 4.3.2.8 Control Variable Team Size 76 -- 4.3.3 Analysis of Questionnaire Data 77 -- 4.4 Qualitative Research Method 81 -- 4.4.1 Interviews 81 -- 4.4.2 Analysis of Interview Data 82 -- 4.4.2.1 Influences on Team Performance 83 -- 4.4.2.2 Case Study Research on Project Performance 83 -- 4.5 Summary 84 -- 5 Results of Hypotheses Testing 85 -- 5.1 Communication Team Performance 85 -- 5.1.1 Communication Team Effectiveness 86 -- 5.1.1.1 Intrateam Communication Team Effectiveness(H1a-H3a) 87 -- 5.1.1.2 Extrateam Communication Team Effectiveness (H4a) 92 -- 5.1.2 Communication Team Efficiency 93 -- 5.1.2.1 Intrateam Communication Team Efficiency (H1b-H3b) 94 -- 5.1.2.2 Extrateam Communication Team Efficiency (H4b) 97 -- 5.2 Systematic Design Approach Communication 98 -- 5.2.1 Influence on Intrateam Communication 99 -- 5.2.1.1 Systematic Design Approach Intrateam CommunicationFrequency (H5 + H7) 99 -- 5.2.1.2 Systematic Design Approach Intrateam Team LeaderRole (H6 + H8) 102 -- 5.2.1.3 Systematic Design Approach Intrateam TaskDisagreement (H9) 107 -- 5.2.2 Influence on Extrateam Communication (H10) 109 -- 5.3 Summary 111 -- 6 A Managers' Perspective on Project Performance of Multi-Organization, Multi-Team Projects 113 -- 6.1 Introduction 113 -- 6.2 Project Performance 114 -- 6.2.1 Performance of Project A 115 -- 6.2.2 Performance of Project B 115 -- 6.2.3 Cross-Case Comparison: Project Effectiveness andEfficiency 116 -- 6.3 Interteam Communication Frequency Project Performance 117.

6.3.1 Interteam Communication Frequency ProjectEffectiveness 118 -- 6.3.2 Interteam Communication Frequency Project Efficiency 122 -- 6.4 Task Decomposition Interteam Communication Frequency 125 -- 6.5 Summary 129 -- 7 Conclusions 131 -- 7.1 Summary of Research Results 131 -- 7.2 Implications 133 -- 7.2.1 Theoretical Implications 133 -- 7.2.2 Practical Implications 137 -- 7.3 Limitations and Future Research 140 -- 7.4 Concluding Remarks 142 -- Bibliography 143 -- Appendix: List of Variables with Corresponding Questionnaire Items 159 -- Summary 163.