Cover -- Table of contents -- Introduction -- An outline for business process modelling using spreadsheets ([Biljana Mileva Boshkoska] [Nadja Damij]) -- Manufacturing processes optimisation in a furniture factory ([Tadej Kanduč] [Blaž Rodič]) -- Researching Industrial Symbiosis: Challenges and Dilemmas ([Borut Rončević] [Urška Fric]) -- Game-based Learning and Social Media API in Higher Education ([Petar Juric] [Maja Matetic] [Marija Brkic]) -- Negatively Biased Media in Slovenia ([Andrej Kovačič] [Nevenka Podgornik]) -- Measuring security culture of users of online banking ([Andrej Dobrovoljc] [Jože Bučar]) -- Modelling Synergies between Online and Offline Media ([Jana Suklan] [Vesna Žabkar]) -- An open framework biometric system optimisation ([Jernej Agrež] [Miroslav Bača] [Nadja Damij]) -- A framework for qualitative evaluation of air pollution levels (Biljana Mileva Boshkoska) -- The overview of recent findings in diagnostics of mental disorders ([Albert Zorko] [Zoran Levnajić]) -- Improving biological models with experts knowledge and literature ([Dragana Miljkovic] [Kristina Gruden] [Nada Lavrač]).