JIRA 4 Essentials -- Table of Contents -- JIRA 4 Essentials -- Credits -- About the Author -- About the Reviewers -- www.PacktPub.com -- Support files, eBooks, discount offers and more -- Why Subscribe? -- Free Access for Packt account holders -- Instant Updates on New Packt Books -- Preface -- What this book covers -- What you need for this book -- Who this book is for -- Conventions -- Reader feedback -- Customer support -- Downloading the example code -- Errata -- Piracy -- Questions -- 1. Getting started with JIRA -- JIRA architecture -- High-level architecture -- Browsers -- Application services -- Data storage -- JIRA installation directory -- JIRA home directory -- Installation options -- Standalone and WAR-EAR distributions -- Operating systems -- Databases -- Application Servers -- Installing JIRA -- Installing Java -- Installing MySQL -- Configuring MySQL -- Installing JIRA -- Configuring JIRA application properties -- Configuring JIRA application settings (optional) -- Configuring HTTPS -- Installing database drivers (optional) -- Configuring the database connection manual -- Configuring the database connection (GUI) -- Configuring JIRA as a Windows service -- Starting JIRA -- Summary -- 2. Project Management -- JIRA hierarchy -- Project category -- Projects -- Issues -- Fields -- JIRA projects -- Project browser -- Summary tab -- Issues tab -- Road Map tab -- Change Log tab -- Versions/Components tabs -- Source/Reviews tabs -- Project management -- Creating projects -- Editing projects -- Deleting projects -- Project administration -- Components -- Creating components -- Editing components -- Deleting components -- Selecting the default assignee -- Versions -- Creating versions -- Editing versions -- Deleting versions -- Project configurations -- Issue types -- Creating issue types -- Editing issue types -- Deleting issue types.

Priorities -- Creating priorities -- Editing priorities -- Deleting priorities -- Arranging priorities -- Resolutions -- Creating resolutions -- Editing resolutions -- Deleting resolutions -- Arranging resolutions -- Schemes -- Issue type scheme -- Creating issue type scheme -- Notification scheme -- Permission scheme -- Issue security scheme -- Field configuration scheme -- Screen scheme -- Issue type screen scheme -- Workflow scheme -- Help Desk project -- Creating a new project category -- Creating a new project -- Creating new priorities -- Creating new resolutions -- Creating issue types -- Creating an issue type scheme -- Creating new components -- Creating new versions -- See it in action -- Summary -- 3. Issue Management -- What an issue looks like -- Creating an issue -- Editing an issue -- Deleting an issue -- Moving an issue between projects -- Casting vote on an issue -- Receiving notifications about issues -- Re-assigning issues to others -- Issues and comments -- Adding comments -- Managing your comments -- Creating a Permalink -- Attachments -- Enabling attachments in JIRA -- Attaching files -- Attaching screenshots -- Sub-tasks -- Enabling sub-tasks -- Creating sub-tasks -- Issue linking -- Enabling issue linking -- Creating link types -- Linking issues -- Issue cloning -- Cloning an existing issue -- Time tracking -- Enabling time tracking -- Specifying original estimates -- Logging work -- Help Desk Project -- Configuring sub-tasks -- Configuring time tracking -- Enabling issue linking -- Putting it together -- Summary -- 4. Field Management -- Built-in fields -- Custom fields -- Custom field types -- Simple fields -- JIRA specialized fields -- Multi fields -- Searchers -- Custom field context -- Managing custom fields -- Adding a custom field -- Editing/Deleting a custom field -- Configuring a custom field.

Adding custom field contexts -- Configuring select options -- Setting default values -- Field configuration -- Adding a field configuration -- Editing/Deleting a field configuration -- Copying a field configuration -- Managing field configurations -- Field description -- Field requirement -- Field visibility -- Field rendering -- Screens -- Field configuration scheme -- Managing field configuration schemes -- Adding a field configuration scheme -- Editing/Deleting a field configuration scheme -- Copying a field configuration scheme -- Configuring a field configuration scheme -- Associating a field configuration scheme with a project -- Help Desk Project -- Setting up custom fields -- Setting up field configuration -- Setting up a field configuration scheme -- Putting it all together -- Summary -- 5. Screen Management -- Screens -- Adding a screen -- Editing/Deleting a screen -- Copying a screen -- Configuring a screen -- Adding a field to a screen -- Deleting a field from screen -- Reordering fields on screen -- Screen tabs -- Adding a tab -- Editing/Deleting a tab -- Reordering tabs -- Screen schemes -- Adding a screen scheme -- Editing/Deleting a screen scheme -- Copying a screen scheme -- Configuring a screen scheme -- Adding an association -- Editing/Deleting an association -- Issue type screen scheme -- Adding an issue type screen scheme -- Editing/Deleting an issue type screen scheme -- Coping an issue type screen scheme -- Configuring an issue type screen scheme -- Adding an association -- Editing/Deleting an association -- Activating an issue type screen scheme -- Help Desk Project -- Setting up screens -- Setting up screen schemes -- Setting up issue type screen schemes -- Putting it all together -- Summary -- 6. Workflow and Business Process -- Mapping business processes -- Workflows -- Managing workflows -- Creating a workflow.

Editing a workflow -- Deleting a workflow -- Copying a workflow -- Importing and exporting a workflow -- Configuring a workflow -- Configuring and publishing a draft -- Steps and issue statuses -- Adding a step to a workflow -- Editing a step -- Deleting a step -- Transitions -- Adding a transition between steps -- Editing a transition -- Deleting a transition -- Configuring a transition -- Conditions -- Adding a condition to transition -- Validators -- Adding a validator to transition -- Post functions -- Adding a post function to transition -- Workflow schemes -- Creating a workflow scheme -- Configuring a workflow scheme -- Assigning a workflow to issue type -- Editing/Deleting an association -- Editing a workflow scheme -- Deleting a workflow scheme -- Copying a workflow scheme -- Activating a workflow scheme -- Help Desk Project -- Setting up issue status -- Setting up the workflow -- Setting up a workflow scheme -- Putting it all together -- Summary -- 7. E-mail and Notification -- JIRA and E-mail -- Mail servers -- Adding an SMTP mail server -- Enabling SMTP over SSL -- Sending a test e-mail -- Mail queue -- Viewing the mail queue -- Flushing the mail queue -- Events -- Adding a mail template -- Adding a custom event -- Firing a custom event -- Notifications -- Notification schemes -- Adding a notification scheme -- Editing a notification scheme -- Deleting a notification scheme -- Copying a notification Scheme -- Managing a notification scheme -- Adding a notification -- Deleting a notification -- Assigning a notification scheme -- Receiving E-mails -- Adding a POP/IMAP mail server -- Mail handlers -- Creating an issue handler -- Create or comment handler -- Full Comment Handler -- Non-quoted comment handler -- Regex comment handler -- Adding a mail handler -- Editing and deleting a mail handler -- Help Desk Project -- Setting up mail servers.

Setting up custom events -- Setting up a notification scheme -- Setting up notifications -- Putting it together -- Summary -- 8. Securing your JIRA -- Users -- User Browser -- Adding a user -- Enabling public signup -- Enabling CAPTCHA -- Groups -- Group Browser -- Adding a group -- Editing group membership -- Deleting a group -- Project roles -- Project role browser -- Adding a project role type -- Editing a project role -- Deleting a project role -- Managing default members -- Assigning project role members -- JIRA permission hierarchy -- Global Permissions -- JIRA System Administrator versus JIRA Administrator -- Configuring Global Permissions -- Granting global permission -- Revoking global permission -- Project permissions -- Permission scheme -- Adding a permission scheme -- Editing a permission scheme -- Deleting a permission scheme -- Copying a permission scheme -- Configuring a permission scheme -- Granting a permission -- Revoking a permission -- Applying a permission scheme -- Issue security -- Issue security scheme -- Adding an issue security scheme -- Configuring an issue security scheme -- Adding a security level -- Assigning users to a security level -- Setting a default security level -- Deleting a security level -- Applying an issue security scheme -- Workflow security -- Help Desk Project -- Setting up groups -- Setting up user group association -- Setting up a permission scheme -- Setting up permissions -- Putting it together -- Summary -- 9. Searching, Reporting, and Analysis -- Search interface and options -- Issue Navigator -- Customizing issue navigator -- Simple search -- Advanced search (JQL) -- Quick search -- Exporting search results -- Filters -- Creating a filter -- Managing filters -- Editing and sharing a filter -- Subscribing to a filter -- Deleting a filter -- Reports -- Creating a report -- Dashboard.

Managing dashboards.