Contents -- List of Figures -- List of Tables -- Introduction -- Part One: Assisted Living Industry Overview Management, Leadership -- 1.0 The Assisted Living Industry: Overview -- 1.0.1 Defining Assisted Living -- 1.0.2 Prevalence of Assisted Living Facilities -- 1.0.3 Forces Creating the Need for Assisted Living Facilities -- 1.0.4 Clouds on the Horizon -- 1.1 Administrative Tasks That Must Be Performed by the Assisted Living Administrator -- 1.1.1 Levels of Management -- 1.1.2 Line - Staff Relationships -- 1.2 Forecasting -- 1.3 Planning -- 1.3.1 Why Plan? -- 1.3.2 Steps in Planning -- 1.4 Organizing -- 1.4.1 Description of the Organization as a System -- 1.4.2 Identifying Systems -- 1.4.3 Additional Characteristics of Systems -- 1.5 Staffing -- 1.6 Directing -- 1.6.1 Policy Making -- 1.6.2 Making a Decision -- 1.6.3 Leading -- 1.6.4 Power and Authority -- 1.6.5 Communication Skills -- 1.6.6 Organizational Norms and Values -- 1.6.7 Related Concepts -- 1.7 Comparing, Controlling Quality -- 1.8 Innovating -- 1.9 Marketing the Assisted Living Facility -- 1.9.1 The Turn to Marketing -- 1.9.2 The "Marketing" of the Assisted Living Facility -- 1.9.3 Developing a Marketing Strategy -- Part Two: Assisted Living Facility Organizational Patterns -- Human Resources -- 2.0 Organizational Patterns of the Assisted Living Facility -- 2.1 Identifying the Personnel Functions -- 2.2 Planning Employment Needs: Writing Job Descriptions -- 2.3 Forecasting Future Employment Needs -- 2.4 Recruiting Employees -- 2.5 Hiring Staff -- 2.6 Training Staff -- 2.7 Retaining Employees -- 2.7.1 What the Facility Needs From the Employee -- 2.7.2 What Employees Need From the Facility -- 2.7.3 Strategies Available -- 2.8 Evaluating Employees -- 2.9 Paying Employees -- 2.10 Disciplining Employees -- Part Three: Assisted Living Facility Financing, Business Operations.

3.0 Overview: Position of the Assisted Living Industry -- 3.0.1 Evaluating the Financial Strength of the Assisted Living Provider -- 3.0.2 Cost of Assisted Living Services -- 3.0.3 Sources of Funding to the Assisted Living Industry -- 3.0.4 Pricing Assisted Living Services -- 3.1 The Administrator's Role as Financial Manager -- 3.2 Generally Accepted Accounting Principles -- 3.3 Two Approaches to Accounting -- 3.4 The Two Main Steps in the Accounting Process -- 3.5 Putting Financial Statements to Work -- 3.6 Additional Accounting Procedures that Help the Administrator Maintain Control Over the Facility -- 3.7 The Concept of Depreciation -- 3.8 Using "Costs" in Managerial Decisions -- 3.8.1 Two Types of Costs: Variables and Fixed -- 3.8.2 Additional Types of Costs: Indirect Costs and Direct Costs -- 3.9 Budgets and Budgeting -- 3.9.1 Two Methods of Budget Preparation -- 3.9.2 Five Steps in the Budgeting Process -- 3.10 Finance -- 3.10.1 Sources of Laws -- 3.10.2 The Court Systems -- 3.10.3 Legal Terminology -- 3.10.4 Risks Assumed by the Operation of an Assisted Living Facility -- 3.10.5 Business-Related Concepts and Terms -- 3.10.6 Insurance Terms -- 3.10.7 Terms Associated with Wills and Estates -- Part Four: The Assisted Living Facility Environment: The Long Term Care Continuum Laws and Regulations -- 4.1 The Long Term Care Continuum -- 4.1.1 Origins -- 4.1.2 The Care Continuum -- 4.2 The Social Security Act: Medicare / Medicaid -- 4.3 Older Americans Act of 1965 -- 4.4 Labor and Management: Laws and Regulations -- 4.4.1 Early Management-Labor Relations -- 4.4.2 Major Legislation Affecting Employer-Employee Relationships -- 4.4.3 Regulation of Compensation -- 4.4.4 Workers' Compensation -- 4.4.5 Unemployment Compensation -- 4.4.6 Retirement -- 4.4.7 Work-Place Safety: The Occupational Safety and Health Act -- 4.5 Fire Safety: The Life Safety Code.

4.6 Americans with Disabilities Act of 1990 Accessibility Guidelines for Facilities -- 4.7 Nationally Recommended Operating Standards -- Part Five: Assisted Living Facility Resident Care -- 5.0 The Assisted Living Environment -- 5.1 The Aging Process -- 5.1.1 Overview of Some Appearance and Functional Changes Believed to Be Associated with Aging -- 5.2 Theories of Aging -- 5.3 The Aging Process As It Relates to Diseases Common to the Assisted Living Facility Population -- 5.3.1 Blood Circulation -- 5.3.2 Respiratory System -- 5.3.3 Nervous System -- 5.3.4 Digestive System -- 5.3.5 Nutrition -- 5.3.6 External and Internal Defense Mechanism -- 5.3.7 Musculoskeletal System -- 5.3.8 Genitourinary (Renal) System -- 5.3.9 Reproductive System -- 5.3.10 Emotional and Mental Well-Being -- 5.4 The Scope of Care Issue: Data From 50 States -- 5.5 Resident Care Policies: Establishing and Maintaining Quality of Care -- 5.6 Health Care Records -- 5.7 Pharmaceutical Services -- Final Observations.