FRONT COVER -- Restorative Justice: How ItWorks -- ACKNOWLEDGEMENTS -- Contents -- Introduction -- The purpose of this book -- Personal journey -- The limitations of this book -- The debate on language -- The structure of the book -- Case studies -- Summary of chapters -- Lists of useful resources -- 1. What is Restorative Justice? -- Restorative justice: A definition -- Principles of restorative justice -- Some restorative processes: Definitions -- Benefits of mediation/conferencing -- Other related processes and services -- Values of restorative justice -- The wide appeal of restorative justice -- Standards in restorative justice -- 2. A Brief History of Restorative Justice -- Victim services in the UK -- Canada (where it all started) and the US -- Conflicts as property: The influence of Nils Christie -- Victim-offender mediation in the UK 1980-1997 -- Conferencing: New Zealand, Australia and Thames Valley Police -- Crime and Disorder Act 1998 -- Youth Justice and Criminal Evidence Act 1999 -- New developments involving adult offenders -- Mediation UK and the Restorative Justice Consortium -- Training and accreditation -- Scotland -- Northern Ireland -- Europe -- Africa, Asia and Latin America -- Chronology -- 3 Restorative Approaches Involving Victims and Offenders Separately -- VICTIMS -- Victim Support -- Victim Witness Service -- Compensation through the courts -- Criminal Injuries Compensation Scheme -- Escaping Victimhood -- OFFENDERS -- Children's Hearings (Scotland) -- Community reparation -- Priorities for reparation -- Victim awareness work - individual/group -- Circles of Support and Accountability for sex offenders -- Restorative justice and rehabilitation -- Alternatives to Violence Project -- Nonviolent Communication -- 4. Models of Restorative Justice Involving Victims and Offenders Together -- Victim-offender mediation (direct).

Victim-offender mediation (indirect) -- Victim awareness work leading to communication with victims -- Community mediation -- Victim-offender conferencing -- Family Group Conferences -- Youth Offender Panels (following Referral Orders) -- Acceptable Behaviour Contracts -- Peace-making Circles (formerly known as Sentencing Circles) -- Retail theft initiatives -- Victim-offender groups -- Working with more than one model -- 5 Restorative Approaches for the Early Years of Life -- Children, violence and peaceful living -- Conflict resolution training for young children -- High/Scope problem-solving approach -- Self-esteem -- Young children at school: Equal Voice project -- Restorative approaches at home -- 6 Restorative Approaches in Schools -- Whole-school approach -- A hierarchy of options -- Restorative processes -- Restorative approaches in informal situations -- Using all the processes -- Government initiatives -- Scotland and Northern Ireland -- 7 Restorative Justice with Victims and Young Offenders in the UK -- ENGLAND AND WALES -- Crime and Disorder Act 1998 -- Youth Justice and Criminal Evidence Act 1999 -- Data Protection Act 1998 -- Local organisation of restorative work -- Restorative justice in children's homes/residential units -- Restorative justice and anti-social behaviour -- SCOTLAND -- NORTHERN IRELAND -- Alternatives -- Community Restorative Justice Ireland -- Northern Ireland Youth Conference Service -- The future for restorative justice in Northern Ireland -- 8 Restorative Justice with Victims and Adult Offenders in the UK -- Probation-led mediation services 1983-2002 -- Victim-offender groups -- Community/independent mediation services -- Rehabilitation and restorative justice -- Criminal Justice Act 2003 -- Community Justice Centres -- Community Justice Panels -- National Offender Management Service -- Resettlement.

Probation Victim Liaison Service -- Renewed government interest in restorative justice work with adults: Research and reports -- Scotland -- Northern Ireland -- 9 Restorative Justice in Prisons 1: Prisoners Making Amends -- Community service -- Victim awareness -- Victim-offender groups -- Victim-offender mediation/conferencing -- 1 0 Restorative Justice in Prisons 2: Relationships in the Prison Community -- Conflicts in prisons -- Mediation for prison offences and disputes -- Building relationships in prison -- Restorative prisons -- Working in custodial settings -- 11 Restorative Justice Around the World -- NORTH AMERICA -- Canada -- United States -- AUSTRALASIA -- New Zealand -- Australia -- EUROPE -- European Union Council Framework Decision -- Restorative justice in Europe -- AFRICA -- Uganda: The Children Statute 1996 -- African Transformative Justice Project: Nigeria, Ghana and the Gambia -- Rwanda -- South Africa -- LATIN AMERICA -- ASIA -- UN RESOLUTION 2002 -- 12 Restorative Justice in Complex and Sensitive Cases -- DOMESTIC VIOLENCE/ABUSE -- United Kingdom -- Canada -- South Africa -- Thailand -- Austria -- North Carolina, US -- SEX OFFENCES/SEXUAL ABUSE -- United Kingdom -- Canada: Aboriginal Healing Circles -- South Africa -- Denmark: Mediating rape cases -- HATE CRIME -- Southwark Mediation Centre Hate Crimes Project -- CALM Mediation Service Hate Crime Project -- Aik Saath -- The police and Youth Offending Teams -- Mediating serious hate crime -- GANGS -- INDIRECT WORK -- 13 Issues in Restorative Justice -- When restorative justice does not work out -- Voluntarism in restorative justice -- Shame -- Forgiveness -- 14 Research: A Selection -- Research in restorative justice -- Meta-analyses -- Does restorative justice prevent or reduce offending? -- Do victims and offenders find the process helpful and fair?.

Are agreements about compensation and reparation fulfilled? -- Is restorative justice cost-effective? -- Victim-offender groups -- What works in implementing restorative justice? -- 1 5 Restorative Justice After Large-Scale Violence or Oppression -- Nuremberg trials -- International Criminal Courts -- Truth Commissions -- South African Truth and Reconciliation Commission -- Rwanda: Genocide -- East Timor: Reparation -- Latin America: The Disappeared -- Northern Ireland -- The Balkans -- Mixing retributive and restorative approaches -- Factors leading to successful Truth and Reconciliation Commissions -- Truth and Reconciliation Commissions and restorative justice -- 1 6 Arts Approaches to Restorative Justice -- DRAMA APPROACHES -- Theatre plays -- Drama interludes in conferences -- Taking plays into prisons -- Youth Offending Team Reparation Projects: Theatre and video -- VISUAL ARTS APPROACHES -- Victim impact work -- Working with offenders on their offence -- Art work in reparation to victims -- Art work in community reparation -- Restorative approaches in schools using art -- MUSIC APPROACHES -- Music in reparation to victims and the community -- Music in conflict resolution -- ARTS APPROACHES AFTER LARGE-SCALE VIOLENCE -- Visual art in Healing of Memories workshops -- Memorial exhibitions -- Arts approaches bringing opposing sides together -- Postscript: Growing Points -- Existing areas of growth -- Possible areas of expansion -- Acceptance of restorative justice -- APPENDIX 1: RESTORATIVE JUSTICE CONSORTIUM: PRINCIPLES OF RESTORATIVE PROCESSES (2004) -- APPENDIX 2: UNITED NATIONS: BASIC PRINCIPLES ON THE USE OF RESTORATIVE JUSTICE PROGRAMMES IN CRIMINAL MATTERS (2002) -- APPENDIX 3: GLOSSARY -- APPENDIX 4: FURTHER READING/RESOURCES IN RESTORATIVE JUSTICE -- APPENDIX 5: ORGANISATIONS AND WEBSITES -- APPENDIX 6: INDEX OF CASE STUDIES.

SUBJECT INDEX -- AUTHOR INDEX -- BACK COVER.