Cover Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Introduction: How This Book Came to Be -- 1 Who Is "Other"? -- Part One Strangers at Home -- 2 Strangers Climbing in the Window -- 3 Strangers Making Themselves at Home -- 4 Bouillabaisse or Consommé? -- 5 A New America -- 6 It's the Culture, Stupid! -- 7 Race Matters -- 8 The Cost of Diversity -- 9 Queerness -- 10 Strangers with a Strange God -- 11 World Values -- 12 Gut Values -- 13 Second That Emotion -- 14 Feeling What Others Feel -- Part Two Strangers Abroad -- 15 Strange Places -- 16 Roots, Not Branches -- 17 Political Attunement -- 18 Management Across Borders -- 19 Organizational Culture -- 20 We Are What We Speak -- 21 Horizontal Empathy -- 22 Practical Empathy -- Part Three Strange Times -- 23 Me, Us, and Them -- 24 Sisyphus Had It Easy -- 25 Lost in a Loop -- 26 Voting with Your Feet -- 27 Free-Floating Anger -- 28 Mind the Gap -- 29 The Chicken Soup of Social Life -- 30 People Are Crazy -- 31 Fluent Listening -- 32 Presence -- 33 Congruence -- Conclusion: How to Be OtherWise -- Acknowledgments -- Notes -- Index.