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1.
The social impact advantage : win customers and talent by harnessing your business for good
The social impact advantage : win customers and talent by harnessing your business for good
by
Boyea-Robinson, Tynesia, author.
https://learning.oreilly.com/library/view/~/9781264269693/?ar
https://learning.oreilly.com/library/view/~/9781264269693
https://go.oreilly.com/library-access/library/view/-/9781264269693/?ar
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2.
The real-time revolution : transforming your organization to value customer time
The real-time revolution : transforming your organization to value customer time
by
Power, Jerry, author.
https://go.oreilly.com/library-access/library/view/-/9781523085651/?ar
https://learning.oreilly.com/library/view/~/9781523085651
https://learning.oreilly.com/library/view/~/9781523085651/?ar
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3.
Optimizing Organization Design : A Proven Approach to Enhance Financial Performance, Customer Satisfaction and Employee Engagement.
Optimizing Organization Design : A Proven Approach to Enhance Financial Performance, Customer Satisfaction and Employee Engagement.
by
Capelle, Ronald G.
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4.
Business Performance Through Lean Six Sigma : Linking the Knowledge Worker, the Twelve Pillars, and Baldrige.
Business Performance Through Lean Six Sigma : Linking the Knowledge Worker, the Twelve Pillars, and Baldrige.
by
Schutta, James T.
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