1.
by
Tidd, Joe.
Format:
Electronic Resources
Excerpt:
Service industries -- Technological innovations.
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by
Scupola, Ada.
Chapter PDFs via platform: http://services.igi-global.com/resolvedoi/resolve.aspx?doi=10.4018/978-1-60566-064-6
Format:
Electronic Resources
Excerpt:
Service industries -- Technological innovations.
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