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Business Relationship Manager : Careers in IT Service Management / Brewster, Ernest, author.
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--And the clients went wild! : how savvy professionals win all the business they want / Kuzmeski
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What's the Future of Business : Changing the Way Businesses Create Experiences. Solis, Brian.
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Startupland : How Three Guys Risked Everything to Turn an Idea into a Global Business. Svane.
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Open Services Innovation : Rethinking Your Business to Grow and Compete in a New Era. Chesbrough
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