The hospital of the future : concepts and directions / Creating frameworks. A network approach to healthcare quality improvement : the case of a Finnish hospital district / The industrial product versus the facility product : a framework for crystallizing the healthcare services of tomorrow / Mobilizing expectations on EPR : the case of Spain / National culture and the design of medical technology / Future processes of healthcare delivery. Following and accelerating the design evolution curve in health care / Strategic planning in healthcare organizations : the role of health technology assessment / Diagnostic and information technology for laboratories in an integrated delivery system / Using diagnostic workshops to achieve excellence in the NHS / Palliative care : an environment that promotes continuous improvement, learning, and innovation / Quality of care : reductions in health care for clinically ineffective services / Emerging technologies : adoption, adaptation, and implementation. Emerging technologies : diffusion and quality management of teleconsultation modalities in rehabilitation / Empowering nurses with information technology : the challenge of delivering adequate training / Careful hospital design : the act of balancing stakeholder interests / Linkage of user (tenant) demands to the (physical) building facility / The dynamic hospital (building) of the future