1. Facilitating e-commerce adoption / Marta Raus, Roman Boutellier -- 2. E-commerce trading patterns within the SME sector / Paul Jones, Gary Packham, David Pickernell, Paul Beynon-Davies -- 3. E-crime and non-compliance with government regulations on e-commerce / M.E. Kyobe -- 4. Determinants of e-commerce adoption among small and medium-sized enterprises in Malaysia / Sim Hua, Modapothala Rajesh, Lau Theng -- 5. E-commerce and small and medium-sized enterprises in S.E. Wales / Brychan Thomas, Geoff Simmons, Gary Packham, Christopher Miller -- 6. The effectiveness of internet portals on the e-commerce activities of rural SME business owners / John Sanders, Laura Galloway, David Deakins -- 7. Internet marketing and SMEs / Daniel Doiron -- 8. Small business sales growth and internationalization links to web site functions in the United Kingdom / Robert Williams, Gary Packham, Brychan Thomas, Piers Thompson -- 9. ICT opportunities unlimited / Ingrid Wakkee, Peter van der Sijde -- 10. E-business among ethnic minority businesses / Martin Beckinsale -- 11. The 'knock-on' effect of e-business upon graphic design SMEs in South Wales / Lyndon Murphy, Joanna Jones, Huw Swayne, Brychan Thomas -- 12. Electronic customer relationship management and SME marketing practice / Fiona McMahon, Aodheen O'Donnell -- 13. Understanding the factors affecting the adoption of e-marketing by small business enterprises / Hatem El-Gohary, Myfanwy Trueman, Kyoko Fukukawa --

14. Multichannel integration for small and medium retailers / Daniela Andreini -- 15. E-fulfilment and offshore centres / Simon McCarthy, Brychan Thomas, Geoff Simmons.