Table of Contents -- Prologue -- Chapter I: The Beginnings and the Journey -- 1. The Audience and the Message -- Finance -- Demographics -- Technology -- Competition -- Marketplace -- Politics -- 2. About this Book -- Chapter II: Laying the Foundation for Tomorrow's Higher Education Systems -- 1. A Short History of the Structure of Colleges and Universities -- 2. Government's Early Role in Proliferating Higher Education: a Briefing -- 3. The Distinctive and Changing Culture of the Modern University -- 4. Creating Knowledge Workers -- Chapter III: Beginnings of the New Transformation -- Process, Process, Process -- 1. The Input Side: K-12 Education -- 2. Accreditation of Colleges and Universities -- 3. The Structure of Colleges and Universities -- 4. Admissions: Gatekeepers, Diversity and Affirmative Action -- 5. The Learning Environment -- 6. Pedagogy: Trends and Measuring Educational Outcomes -- Chapter IV: Technology's Transformational Role in Higher Education -- Systems that are Needed to Take Us into the Future -- 1. Forces of Change: Demographics and Accelerating Knowledge -- 2. Technology: Conventional, Distance and Internet-based Learning -- 3. Business Information & Library Systems -- 4. Managing and Reining in Technology Costs -- 5. Institutional IT Policy -- 6. Benchmarking -- 7. Libraries -- Chapter V: The New Business of Higher Education -- The New Business of Higher Education -- 1. Core Academic Values: Leadership, Academic Policy, Ethics, Branding -- Leadership -- Academic Policy -- Ethics: Cheating and Honor Codes -- Branding -- 2. Universities Emulating Business -- 1. Lack of Urgency -- 2. Limited Staff Engagement -- 3. Imbedded Culture -- 4. Value -- 5. Management Perspective -- 3. The Cost Structure and Economics of Higher Education -- Endowments and Business Planning -- Entrepreneurship -- Trends to Watch -- Faculty and Staff.

4. Tenure and Collective Bargaining -- 5. The Workforce of the Future: Knowledge -- Chapter VI: Getting the Most, While Managing Costs -- 1. Teaching and Learning: Are Students Getting What They Need? -- 2. College Athletics and Recreation -- 3. Phony Degrees: New Twists on Education and Measuring Educational Outcomes -- 4. Learning by Degrees -- Epilogue.