Contents -- List of Figures -- List of Tables -- List of Tools -- About the authors -- Foreword -- Acknowledgements -- Introduction -- Part One Understanding organization design -- 01 Putting organization design in context -- What is design? -- What is an organization? -- What is organization design? -- Why does organization design matter? -- Why design an organization? -- Conclusion -- 02 Familiarize yourself with the Organization Design Compass and the OPTIMAL Way -- Organization design models -- The Organization Design Compass -- Designing the OPTIMAL Way -- Varying how you deploy the OPTIMAL Way -- Conclusion -- 03 Some essential building blocks -- Organizational archetypes to get you started -- Metaphors to change your perspective -- Three frameworks to help you position an organization -- Conclusion -- Part Two Designing your organization the OPTIMAL Way -- 04 Outlining your brief -- Getting off to a good start -- Shaping the brief, understanding it, challenging it -- Distilling the strategic intent and framing the brief -- OPTIMAL programme considerations -- Conclusion -- 05 Pulling together your programme -- Resourcing the programme -- Shaping your approach -- OPTIMAL programme considerations -- Conclusion -- 06 Taking stock of the change required -- Building an evidence base -- Assessing the direction and extent of change -- OPTIMAL programme considerations -- Conclusion -- 07 Identifying assessment criteria -- Evaluating using design principles and criteria -- Design principles for selected organization types -- Defining design principles and criteria -- OPTIMAL programme considerations -- Conclusion -- 08 Mapping the design options -- Generating design concepts -- Developing design outlines -- Conclusion -- 09 Assessing the alternatives -- Assessing design options against design criteria -- Choosing between design options.

OPTIMAL programme considerations -- Conclusion -- 10 Laying out the way forward -- Developing the design blueprint -- Preparing for implementation -- Transitioning from design to implementation -- OPTIMAL programme considerations -- Conclusion -- Taking the OPTIMAL Way forward -- Part Three Dealing with recurring challenges -- 11 How to maintain design integrity over time -- What design integrity entails -- How to maintain design integrity -- The roles and responsibilities of a design authority -- Conclusion -- 12 How to choose between design options when the environment is very uncertain -- Scenarios, scenario planning and scenario testing -- Building scenarios -- Using scenarios before you design -- Using scenarios to assess alternative designs -- Conclusion -- 13 How to assess the level of capability maturity of an organization over time -- A framework for assessing capability maturity -- How to assess capability maturity -- Case example Assessing capability maturity -- Case example: Assessing design maturity -- Conclusion -- Appendix 1 Skills required in an organization design team -- Appendix 2 Organization designers' typical backgrounds -- Appendix 3 OPTIMAL Way outputs -- Appendix 4 Design outputs by level and Compass segment with examples of implementation tasks -- Glossary -- References -- Further Reading -- Selected organizations and resources -- Index.