Contents -- Introduction -- Assessment Test -- Chapter 1 Introduction to Microsoft Exchange -- Messaging Systems -- E-mail -- Groupware -- Other Messaging Applications -- Computing Models -- Mainframe Computing -- Shared-file Computing -- Client/Server Computing -- Enterprise-Quality Features -- Enterprise-Quality Application Platform -- Scalability -- Interoperability -- Performance -- Administration -- Reliability -- Industry Standards -- Messaging Application Programming Interface (MAPI) -- Procedure Calls -- CCITT X.400 -- CCITT X.500 -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 2 Microsoft Exchange Architecture -- Active Directory -- Active Directory in Windows Server 2003 -- Active Directory and Exchange Server 2003 -- Information Storage -- Web Storage System -- Public Folders -- Internet Information Services -- Installable File System -- Front-End/Back-End Servers -- Clustering -- Full-Text Indexing -- Message Flow -- Routing Architecture -- Message Transport -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 3 Installing Microsoft Exchange Server 2003 -- Exchange Server 2003: Standard Edition vs. Enterprise Edition -- Standard Edition Features -- Additional Enterprise Edition Features -- Pre-installation Considerations -- Verifying System Requirements -- Windows Active Directory User Accounts Related to the Exchange Installation -- Licensing Issues -- Verifying Windows Services -- Performing Diagnostics Testing -- Preparing Active Directory -- Other Pre-installation Steps -- Installing Exchange Server -- Installing the First Exchange Server -- Installing Subsequent Exchange Servers -- Upgrading from Exchange 2000 Server -- Installing Exchange Server 2003 on Clustered Servers -- Post-installation Considerations -- Exchange Services.

Default Directory and File Structure for Exchange -- Share Points and Permissions for Exchange Directories -- Exchange Entries in the Windows Registry -- Exchange System Manager -- Troubleshooting an Exchange Installation -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 4 Creating and Managing Exchange Clusters -- Clustering Concepts -- Clustering Methods -- Clustering Terminology -- Clustering Modes -- Cluster Models -- Cluster Operation Modes -- Creating and Monitoring Exchange Clusters -- Creating a Cluster -- Configuring the Exchange Cluster -- Monitoring Exchange Clusters -- Configuring Front-End/Back-End Servers -- Configuring Front-End Servers -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 5 Creating and Managing Exchange Recipients -- Users -- Mailbox-Enabled Users -- Mail-Enabled Users -- Groups -- Group Types and Scopes -- Creating a Group -- Properties of a Distribution Group -- Query-Based Distribution Groups -- Contacts -- Creating a Contact -- Properties of a Contact -- Public Folder Recipients -- Basic Management of Recipient Objects -- Using Templates for Recipient Creation -- Filtering a Recipient -- Finding a Recipient -- Moving a Mailbox -- Using Address Lists -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 6 Using Public Folders -- An Overview of Public Folders -- Public Folder Configuration -- Public Folder Storage -- Public Folder Web Access -- Public Folders and Active Directory -- System Folders -- Managing Public Folders with Outlook -- Creating Public Folders in Outlook -- Configuring Public Folders from Outlook -- Using Public Folders -- Managing Public Folders with System Manager -- Creating Public Folders in System Manager -- Mail-Enabling a Public Folder.

Latency Issues with Public Folder Hierarchy and Content -- Configuring Public Folders in System Manager -- Creating New Public Folder Trees -- Creating a New Top-Level Root Folder -- Creating a New Public Folder Store -- Creating Dedicated Public Folder Servers -- Public Folder Replication -- Creating Public Folder Replicas -- Synchronizing Replicas -- Public Folder Permissions -- Directory Rights -- Administrative Rights -- Public Folder Referrals -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 7 Configuring Client Access -- Client Platforms for Microsoft Exchange -- MAPI Architecture -- Client Application Layer -- MAPI Subsystem -- MAPI Service Providers -- Messaging Profiles -- Common Features of MAPI-Based Applications -- Microsoft Outlook -- Architectural Design -- Features of Microsoft Outlook -- Installing and Configuring Outlook 2003 -- Configuring RPC over HTTP -- The Office Custom Installation Wizard -- Virtual Servers in Exchange Server 2003 -- Microsoft Outlook Web Access -- OWA Features and Restraints -- The OWA Process -- Installing and Configuring OWA -- User Authentication in OWA -- Post Office Protocol (POP3) Clients -- POP3 Architecture -- Exchange Server POP3 Overview -- Configuring a POP3 Client -- Internet Message Access Protocol Version 4 (IMAP4) Clients -- Network News Transfer Protocol (NNTP) -- Creating Newsgroups -- A Usenet Overview -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 8 Building Administrative and Routing Groups -- Creating and Configuring Administrative Groups -- Mixed Mode versus Native Mode -- Using Multiple Administrative Groups -- Creating Administrative Groups -- Creating and Configuring Routing Groups -- Creating Routing Groups -- Adding Servers to a Routing Group -- Connecting Routing Groups -- Summary.

Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 9 Configuring the Information Store -- Overview of Storage Groups and Stores -- Main Storage Components -- Exchange Storage Methods -- Using Storage Groups -- Creating a Storage Group -- Configuring Storage Group Properties -- Using Stores -- Creating a Store -- Configuring Store Properties -- Managing Stores and Storage Groups -- Viewing Logon Information -- Viewing and Managing Mailbox Information -- Mounting and Dismounting Stores -- Deleting Mailbox Stores -- Deleting Public Folder Stores -- Deleting a Storage Group -- Full-Text Indexing -- Creating a Full-Text Index -- Configuring Properties for a Full-Text Index -- Managing a Full-Text Index -- Troubleshooting Full-Text Indexing -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 10 Administration and Maintenance -- Administering a Server with System Manager -- Microsoft Management Console -- Using the System Manager Snap-In -- Customizing a Console -- Managing Administrative Security -- Monitoring a Server -- Windows Server 2003 Tools -- Exchange Tools -- Using Policies -- System Policies -- Recipient Policies -- Client Troubleshooting Tools -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 11 Coexisting with and Migrating from Exchange 5.5 -- Coexisting with Exchange Server 5.5 -- Mixed-Mode Operations -- Site Replication Service -- Active Directory Connector -- Installing ADC -- Using the ADC Tools -- Installing Exchange Server 2003 into an Exchange Server 5.5 Site -- Installing Exchange Server 2003 -- Creating Connection Agreements -- Managing a Mixed-Mode Organization -- Managing Servers -- Managing Users -- Moving Users -- Active Directory Account Cleanup Wizard -- Going Native -- Troubleshooting -- Summary -- Exam Essentials.

Review Questions -- Answers to Review Questions -- Chapter 12 Coexisting with and Upgrading from Exchange 2000 Server -- Improvements in Exchange Server 2003 -- Coexistence with Exchange 2000 Server -- Upgrading from Exchange 2000 Server -- Upgrade Considerations -- Upgrading to Exchange Server 2003 -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 13 Connecting with Other Messaging Systems -- Connecting to X.400 Systems -- Override Properties -- Address Space Properties -- Advanced Properties -- SMTP and Internet Connectivity -- SMTP Overview -- The SMTP Virtual Server -- The SMTP Connector -- Connecting to Lotus Notes -- The Calendar Connector -- Connecting to Novell GroupWise -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 14 Backup and Recovery -- Understanding Backups -- What's New with Windows Backup -- What to Back Up -- Preparing a System for Backup and Disaster Recovery -- Backup Methods -- Types of Backups -- Backup Strategies -- Restoration Strategies -- Using Windows Backup -- Performing a Backup -- Performing a Restore -- Using the Recovery Storage Group -- Being Prepared for Disaster -- Troubleshooting -- Removing Exchange Servers from the Organization -- Summary -- Exam Essentials -- Review Questions -- Answers to Review Questions -- Chapter 15 Securing and Troubleshooting Exchange Server 2003 -- Windows Server 2003 System Security -- User Accounts and Authentication -- Administrative Groups -- Policies -- Auditing -- Networking Security -- Authentication -- Firewalls -- Viruses -- Messaging Security -- Overview of Certificate Services -- Installing and Configuring Certificate Services -- Requesting Certificates -- Preparing Exchange Server 2003 for S/MIME -- Sending Secure Messages -- Troubleshooting Exchange Server 2003.

Troubleshooting Network Connectivity Issues.