CONTENTS -- EDITORIAL ADVISORY BOARD -- A comparison of leadership roles in internal IT projects versus outsourcing projects -- Attitude toward ethical behavior in computer use: a shifting model -- Adoption of web site and e-commerce technology among Malaysian public companies -- Distractions and motor vehicle accidents -- Enhancing ERP system's functionality with discrete event simulation -- Factors affecting intentions to purchase via the internet -- Key enablers for the effective implementation of QFD: a critical analysis -- Development of a web-based mobile airline ticketing model with usability features.