Cover -- Table of contents -- Editorial -- Creative use of technology for learning and development: avoiding controlling tendencies -- E-learning: your flexible development friend? -- Online collaboration: how can it boost personalized learning? -- Corporate intranets: how can they give a new meaning to training and development? -- Rapid e-learning software: what should we be looking for? -- Personal technology orientation in R&D: a tool to intensify organizational learning -- E-learning: trends, predictions and IBM's leading edge approach -- Helping human beings keep up -- Learning communities in the workplace -- Ashridge Business School -- Leading edge -- What's on the web -- Abstracts -- Suggested reading -- Diary.