Cover Page -- Title Page -- Copyright Page -- Dedication -- Contents -- Preface to Third Edition -- Preface -- Introduction -- The Five Dimensions of Courageous Followership -- 1. The Dynamics of the Leader-Follower Relationship -- The Common Purpose and Core Values -- The Paradox of Followership -- Who Does a Follower Serve? -- Self-Interest and Common Purpose -- Loyalty of a Follower -- Power in the Leader-Follower Relationship -- Value of the Follower -- Courage of the Follower -- Balance through Relationship -- Mature Relationships -- Differences in Elevation -- Finding Equal Footing with the Leader -- When the Leader Isn't an Equal -- Trust -- Followers as Leaders -- Working with Other Followers -- 2. The Courage to Assume Responsibility -- Self-Assessment -- Followership Style -- Eliciting Feedback -- Personal Growth -- Self-Management -- Taking Care of Ourselves -- Passion -- Initiative -- Influencing the Culture -- Breaking the Rules -- Breaking the Mind-set -- Improving Processes -- Testing Your Ideas -- 3. The Courage to Serve -- Conserving a Leader's Energy -- Organizing Communication Processes -- Acquiring Access -- The Responsibilities of Gatekeeping -- Buffering a Leader -- Defending the Leader -- Buffering Others from a Leader -- Acting in the Leader's Name -- Defining a Leader Publicly -- Focusing the Creative Leader -- Presenting Options -- Knowing When You Don't Know -- Avoiding Insularity -- Encouraging Peer Relations -- Managing Crises -- When the Leader Is Ill -- Conflict between Leaders -- Formal Checkups -- Building Relationships with Leaders -- 4. The Courage to Challenge -- Effective Leadership Behavior -- Preparing a Leader for Feedback -- Giving a Leader Feedback -- Giving a Leader Input -- Challenging Indirectly -- Avoiding Knee-jerk Rejection -- Overcoming Groupthink -- The Duty to Obey -- Challenging Abuse Early.

Challenging the Use of Language -- Arrogance -- Leaders Who Scream -- Personal Issues -- Newly Elevated Leaders -- Leaders Who Have Other Agendas -- Leaders Who Won't Challenge Their Leaders -- Challenge Yourself, Too -- 5. The Courage to Participate in Transformation -- When Is Transformation Possible? -- The Process of Personal Transformation -- The Follower's Role -- The Follower as Catalyst -- Channeling the Leader's Frustration -- Denial and Justification of Behavior -- Dedication to Cause as Justification -- Reactions to Confrontation -- Identifying Transformation Resources -- Using an Outside Facilitator -- Creating a Supportive Environment -- Modeling Change for a Leader -- Modeling Empathy -- Containing Abusive Behavior -- Positive Reinforcement -- Coping with Recurring Behavior -- Realistic Expectations -- Persistence -- Validation -- 6. The Courage to Take Moral Action -- Leaving -- Difficulty of Separation -- Financial Contingencies -- Offering to Resign -- Query and Appeal -- The Duty to Disobey -- Threatening to Resign -- The Dilemma of the "Unreasonable" Leader -- Values Review -- Follower Self-Examination -- The Decision to Withdraw Support -- The Responsibility to Blow the Whistle -- Protecting Yourself -- When Leaders Must Be Opposed -- Evil Behavior -- If We Decide to Stay -- 7. The Courage to Speak to the Hierarchy -- The Challenge of Many Hands -- Doing the Homework -- Framing the Issue to Command Attention -- Educating the Hierarchy -- Circumventing the Hierarchy -- Speaking Up in Multilevel Meetings -- Finding Formal Platforms of Influence -- Using Informal Platforms of Influence -- Influencing the Metrics That Influence Thought -- Patience, Performance, and Persistence -- 8. The Courage to Listen to Followers -- Do You Really Want Courageous Followers? -- What Messages Are Number Twos Sending?.

Appreciating and Accepting Support -- Appreciating Constructive Challenge More -- Inviting Creative Challenge -- A Culture of Communication, Not Complaints -- Creating Protected Communication Channels -- Discernment: What Is the Right Action? -- The Role of the Board -- Responding to a Moral Stand -- Growth as Both Leader and Follower -- Epilogue -- Meditation on Followership -- Acknowledgments -- Select Bibliography -- Index -- About the Author.