Contents -- Introduction -- PART ONE: Understanding Yourself and Others -- 1 No Wonder We Have People Problems -- 2 People Are More Predictable than You Might Think -- 3 What's Your Style? -- 4 Two Keys to Understanding People -- 5 See Yourself as Others See You -- 6 The Driving Style and the Expressive Style -- 7 The Amiable Style and the Analytical Style -- 8 Make the Most of Your Gifts -- 9 Backup Styles: Extreme, Inappropriate, and Inflexible Behavior -- 10 Coping with Backup Behavior -- PART TWO: Style Flex: A Key to Improved Relationships -- 11 The Style Flex Solution to People Differences -- 12 Four Steps to Better Relationships -- 13 How to Identify Someone's Style -- 14 Flexing in Special Situations -- 15 Three Keys to Good Relationships -- PART THREE: People Styles and Family Relationships -- 16 The Art of Loving Someone Very Different from Yourself -- 17 Style-Based Parenting -- APPENDICES -- I: For Amiables Only: How to Flex to Each Style -- II: For Drivers Only: How to Flex to Each Style -- III: For Expressives Only: How to Flex to Each Style -- IV: For Analyticals Only: How to Flex to Each Style -- Bibliography -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- R -- S -- T -- U -- W -- Z.