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1.
The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
The power of understanding people : the key to strengthening relationships, increasing sales, and enhancing organizational performance
by
Mitchell, Dave, 1961-
https://go.oreilly.com/library-access/library/view/-/9781118726884/?ar
https://learning.oreilly.com/library/view/~/9781118726884/?ar
https://learning.oreilly.com/library/view/~/9781118726884
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2.
The Power of Understanding People : The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance.
The Power of Understanding People : The Key to Strengthening Relationships, Increasing Sales, and Enhancing Organizational Performance.
by
Mitchell, Dave.
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3.
Who's your Gladys? : how to turn even the most difficult customer into your biggest fan
Who's your Gladys? : how to turn even the most difficult customer into your biggest fan
by
Suttle, Marilyn.
https://learning.oreilly.com/library/view/~/9780814414392/?ar
https://learning.oreilly.com/library/view/~/9780814414392
https://go.oreilly.com/library-access/library/view/-/9780814414392/?ar
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