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The Toyota way to service excellence : lean transformation in service organizations
The Toyota way to service excellence : lean transformation in service organizations
by
Liker, Jeffrey K., author.
https://go.oreilly.com/library-access/library/view/-/9781259641114/?ar
https://learning.oreilly.com/library/view/~/9781259641114/?ar
https://learning.oreilly.com/library/view/~/9781259641114
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2.
The Toyota way : 14 management principles from the world's greatest manufacturer
The Toyota way : 14 management principles from the world's greatest manufacturer
by
Liker, Jeffrey K., author.
https://learning.oreilly.com/library/view/~/9780071392310
https://learning.oreilly.com/library/view/~/9780071392310/?ar
https://go.oreilly.com/library-access/library/view/-/9780071392310/?ar
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