Front Matter -- Contents -- Preface -- 1 Introduction -- 2 Information Technology and the Productivity Paradox -- 3 Individual and Organizational Productivity: Linkages and Processes -- 4 What Is Enough? A Systems Perspective on Individual-Organizational Performance Linkages -- 5 Measuring and Managing Individual Productivity -- 6 The Influence of Organizational Linkages and Measurement Practices on Productivity and Management -- 7 Decomposing the Productivity Linkages Paradox -- 8 Models of Measurement and Their Implications for Research on the Linkages Between Individual and Organizational Productivity -- 9 Coordination as Linkage: The Case of Software Development Teams -- 10 Productivity Linkages in Computer-Aided Design -- 11 Organizational-Level Productivity Initiatives: The Case of Downsizing -- 12 Conclusions -- Index.