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Answering the ultimate question : how Net Promoter can transform your business
Title:
Answering the ultimate question : how Net Promoter can transform your business
Author:
Brooks, Laura L., 1963-
ISBN:
9780470395721

9786611937652

9780470462638
Personal Author:
Brooks, Laura L., 1963-
Edition:
1st ed.
Publication Information:
San Francisco : Jossey-Bass, ©2009.
Physical Description:
1 online resource (xiv, 304 pages) : illustrations
General Note:
Title from title screen.
Local Note:
O'Reilly
Subject Term:
Customer relations.

Customer loyalty.

Consumer satisfaction.

Success in business.

Consommateurs -- Fidélité.

Consommateurs -- Satisfaction.

Succès dans les affaires.

BUSINESS & ECONOMICS -- Customer Relations.

Consumer satisfaction. (OCoLC)fst00876403

Customer loyalty. (OCoLC)fst00885531

Customer relations. (OCoLC)fst00885533

Success in business. (OCoLC)fst01137062

Kundenbindung
Added Author:
Owen, Richard, 1965-
Electronic Access:
https://learning.oreilly.com/library/view/~/9780470260692/?ar
https://go.oreilly.com/library-access/library/view/-/9780470260692/?ar
https://learning.oreilly.com/library/view/~/9780470260692
Holds: Copies:

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