Title Page -- Copyright Page -- Foreword: by Joel A. Barker -- Preface -- Introduction: The Fastest Way -- Dimensions of Difference -- Top 10 CEO Challenges Overall: Rankings of Challenges of "Greatest Concern" -- HOW THIS BOOK IS ORGANIZED -- THE FASTEST WAY TO BEGIN -- PART I: Taking Your Leadership to a New Level -- CHAPTER I The New Business Essentials -- SAMENESS OR DIFFERENCE? -- Sameness or Difference: What Does Your Organization Value? -- THE GOOD NEWS ABOUT THE BREAKTHROUGH IN THINKING -- KEY POINTS: PUTTING OUR DIFFERENCES TO WORK -- WHO SAYS PUTTING OUR DIFFERENCES TO WORK IS THE FASTEST WAY TO INNOVATION? -- THE HABITAT JAM -- Habitat JAM: Who Showed Up? -- The Habitat JAM -- Habitat JAM Results Achieved -- The Rest of the Habitat JAM Story -- Putting Our Differences to Work: Insights from the Good Neighbor Group Inspired by the Habitat JAM -- GLOBAL INNOVATION OUTLOOK -- Global Innovation Outlook-Fall 2005: Who Participated? -- WHO SAYS PUTTING OUR DIFFERENCES TO WORK IS THE FASTEST WAY TO INNOVATION? -- CHAPTER 2 Five Distinctive Qualities of Leadership -- THE CALL -- FIVE DISTINCTIVE QUALITIES OF LEADERSHIP NEEDED FOR PUTTING OUR DIFFERENCES TO WORK -- KEY BEHAVIORS -- KEY BEHAVIORS -- KEY BEHAVIORS -- KEY BEHAVIORS -- KEY BEHAVIORS -- A NEW BEGINNING FOR LEADERS -- Five Distinctive Qualities of Leadership -- HOW TO BEGIN YOUR LEADERSHIP RENEWAL -- CHAPTER 3 The Basics for Putting Our Differences to Work -- THE PUTTING OUR DIFFERENCES TO WORK MODEL: Six Steps That Make It Happen -- CREATING AN ORGANIZATIONAL SNAPSHOT: Establishing a Reference Point for Change -- Word of Caution -- How to Take a Snapshot -- Organizational Snapshot -- PRINCIPLES FOR SUCCESS -- TALKING WITH PEOPLE: Common Mistakes Leaders Make -- MOVING FROM THOUGHTS INTO ACTION -- OUR DREAMS IN ACTION -- PART 2: Knowledge and Know-how to Guide the Way.

CHAPTER 4 Step I-Assessment: Defining Current Realities -- KEY POINTS: ASSESSMENT -- THE FASTEST WAY IDEAS FOR STEP 1-ASSESSMENT -- Best Practice-Education -- KEY POINTS: BERT BLEKE'S STORY -- Best Practice-Medium-Size Business -- KEY POINTS: SUE SWENSON'S STORY -- Best Practice-Military -- KEY POINTS: JAN SWICORD'S STORY -- ASSESSMENT: Strategy And Tactical Ideas -- CHAPTER 5 Step 2-Acceptance: Developing Support for Change -- KEY POINTS: ACCEPTANCE -- THE BASICS OF ACCEPTANCE: Men and Women Working Together -- THE FASTEST WAY IDEAS FOR STEP 2-ACCEPTANCE -- Best Practice-Small Business -- KEY POINTS: NANA LUZ'S STORY -- Best Practice-Government and University Partnership -- KEY POINTS: DONNA SHIRLEY'S STORY -- Best Practice-Community Organization -- KEY POINTS: YEHUDA STOLOV'S STORY -- Follow This Path -- ACCEPTANCE: Strategy and Tactical Ideas -- ACCEPTANCE: A Call to Action -- CHAPTER 6 Step 3-Action: Moving Forward -- RUMOR HAS IT, WE'RE READY TO TRUST OURSELVES -- Web 2.0- What Is It? -- THE GREATER IBM CONNECTION -- THE FASTEST WAY IDEAS FOR STEP 3-ACTION -- Best Practice-Corporation -- KEY POINTS: SIDALIA REEL'S STORY -- Best Practice-Corporation -- KEY POINTS: JERROLD TUCKER'S STORY -- Best Practice-Small Business Entrepreneur -- KEY POINTS: CHARLES BLODGETT'S STORY -- ACTION: Strategy and Tactical Ideas -- ACTION: A Call to Action -- CHAPTER 7 Step 4-Accountability: Establishing Shared Ownership -- Commitment -- THE FASTEST WAY IDEAS FOR STEP 4-ACCOUNTABILITY -- Best Practice-Medium-Size Business -- KEY POINTS: SUE SWENSON'S STORY -- Best Practice-Education -- KEY POINTS: BERT BLEKE'S STORY -- Best Practice-Corporation -- KEY POINTS: CINDY STANPHILL'S STORY -- ACCOUNTABILITY: Strategy and Tactical Ideas -- ACCOUNTABILITY: A CALL TO ACTION -- CHAPTER 8 Step 5-Achievement: Measuring Progress -- Celebrating Success.

THE FASTEST WAY IDEAS FOR STEP 5-ACHIEVEMENT -- Best Practice-Corporation and Nonprofit (Partnership) -- KEY POINTS: BOB'S STORY -- Best Practice-Global Citizen -- KEY POINTS: CATHERINE DEVRYE'S STORY -- Best Practice-Corporation -- KEY POINTS: J.T. (TED) CHILDS'S STORY -- ACHIEVEMENT: Strategy and Tactical Ideas -- ACHIEVEMENT: A Call to Action -- CHAPTER 9 Step 6-More Action: Keeping Momentum Alive -- Five Distinctive Qualities of Leadership -- THE FASTEST WAY IDEAS FOR STEP 6-MORE ACTION -- Best Practice-Corporation -- KEY POINTS: JERROLD TUCKER'S STORY -- Best Practice-Local Government -- KEY POINTS: SONIA MELARA'S STORY -- OGUCHI NKWOCHA, M.D. -- KEY POINTS: OGUCHI NKWOCHA'S STORY -- MORE ACTION: Strategy and Tactical Ideas -- MORE ACTION: A Call to Action -- PART 3: Ever-Expanding Possibilities -- CHAPTER 10 Innovation at the Verge of Differences by Joel A. Barker -- Almost always, the new rules are written at the edge. -- Ink Jet Housing -- Gift Wrap and Paper Bags -- Debbe and Sally -- The Toyota Prius -- The Cell Phone -- APPROACHING THE VERGE TERRITORIES -- WINNERS AND LOSERS -- KEY POINTS: INNOVATION AT THE VERGE OF DIFFERENCES FROM JOEL A. BARKER -- CHAPTER 11 Collaborating at the Verge of Differences -- BARKER-KENNEDY EXPERIMENT -- The Five Distinctive Qualities Put to the Test -- Mutualism the Fast and Flexible Way -- KEY POINTS: COLLABORATING AT THE VERGE OF DIFFERENCES -- CHAPTER 12 The Power of the Virtual Gathering Place -- PIONEERING THE IDEA OF VIRTUAL GATHERINGS -- The WB Café -- KEY POINTS: THE WB CAFÉ STORY -- Global Dialogue Center -- HP Common Thread 2.0 -- HP Common Thread 2.0 -- KEY POINTS: HP COMMON THREAD STORY -- THE FUTURE OF VIRTUAL GATHERING -- A Send-off: A Final Word -- Resources and Studies -- Putting Our Differences to Work Resource Center -- Putting Our Differences to Work Organizational Snapshot.

The Wisdom Collection Directory -- Global Dialogue Center -- PODCASTS, VIDEOS, AND EXHIBITS -- Seeds of Innovation Team and Organization Assessment -- RELATED STUDIES -- Notes and Sources -- Introduction -- PART 1 -- PART 2 -- PART 3 -- A Send-off -- Acknowledgments -- Index -- About the Author -- ABOUT BERRETT-KOEHLER PUBLISHERS -- BE CONNECTED.