Office Workstations in the Home -- Copyright -- PREFACE AND ACKNOWLEDGMENTS -- Contents -- PLANNING PANEL OFFICE WORKSTATIONS IN THE HOME -- INTRODUCTION -- Overview -- American Express Company: Project Homebound -- BACKGROUND -- EQUIPMENT -- MONITORING AND CONTROL -- PROBLEMS AND SOLUTIONS -- HOME WORKSTATIONS AND THE LAW -- RECRUITMENT AND TRAINING -- MANAGEMENT OF HOME-BASED STAFF -- Blue Cross/Blue Shield of South Carolina: Program for Clerical Workers -- THE COTTAGE KEYER PROJECT -- Work Load Statistics -- Productivity Statistics -- Error Rate Statistics -- Earnings Comparison -- U.S. Army: Prototype Program for Professionals -- DETAILS OF THE PROJECT -- Feasibility Study -- Approval Process -- Implementation -- Problems -- RESULTS -- Supervisory Control -- Increased Computer Use -- CPU Efficiency Rate -- Computer Connect Time -- Cost Savings -- Employee Morale -- Personal Use of Government Resources -- THE EXTERNAL AUDIT -- CONCLUSIONS AND RECOMMENDATIONS -- Mountain Bell: Program for Managers -- Control Data Corporation: Alternate Work Site Programs -- BACKGROUND AND CONCERNS -- Legalities -- Logistics -- Management -- Personnel -- HOMEWORK: A CONTROL DATA AWS PROGRAM -- HOW WELL DOES AWS WORK? -- Advantages of AWS -- Disadvantages of AWS -- Productivity and AWS -- Costs, Savings, and AWS -- Managing AWS -- Career Development -- RECOMMENDATIONS -- Selection of Participants -- Level of Participation -- Communications and Measurement Procedures -- THE FUTURE -- F International: Twenty Years' Experience in Homeworking -- Legalities -- LABOR STANDARDS AND PROTECTIVE LAWS -- LABOR RELATIONS AND COLLECTIVE BARGAINING -- FRINGE BENEFITS AND INSURANCE -- SAFETY AND HEALTH -- ZONING -- Effects of Work Location on Motivation -- EFFECTS OF HOMEWORK ON OUTCOME LEVELS -- Expenditure of Energy -- Production -- Social Interaction -- Social Status.

Wages -- SUMMARY OF EFFECTS -- CONTINUITY, CHANGE, AND MOTIVATION -- NOTES -- Use and Misuse of Workstations at Home -- Discussion: Labor Issues -- HOURS AND WAGES -- PROTECTING THE WORKER -- Discussion: Lessons Learned -- PRODUCTIVITY -- CAREER ADVANCEMENT -- WHO TELECOMMUTES? -- Technology Forecast -- Clerical Workers and New Office Technologies -- ECONOMIC REALITIES FOR WORKING WOMEN -- CHILD CARE -- OCCUPATIONAL HEALTH -- LOOKING AHEAD -- Intensification -- Part-Time Workers -- Relocation -- SUMMARY -- NOTES -- The Potential of Remote Work for Professionals -- THE LOCATION-INDEPENDENT ORGANIZATION -- THE CONTRACT ORGANIZATION -- THE HUMAN RESOURCES ORGANIZATION -- ORGANIZATIONAL NEEDS AND PRESSURES -- INDIVIDUAL NEEDS AND PRESSURES -- CONCLUSIONS -- NOTES -- Commentary -- DEMOGRAPHY -- PRODUCTIVITY -- ATTRACTIVENESS -- COSTS -- MANAGEMENT ISSUES -- EMPLOYEE ISSUES -- OTHER LEGAL AND SOCIAL ISSUES -- THE FUTURE -- NOTES -- Appendix A Control Data AWS Employee Survey -- Appendix B Control Data AWS Manager Interview Protocol -- Appendix C AFL-CIO Resolution on Computer Homework -- INDEX.