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Kumar, Sumeet, 1971- author.
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Courageous Leadership : the Missing Link to Creating a Lean Culture of Excellence / Kumar, Sumeet
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Deming, W. Edwards (William Edwards), 1900-1993.
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The essential Deming : leadership principles from the father of total quality management / Deming
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Michelli, Joseph A., 1960- author.
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Prescription for excellence : leadership lessons for creating a world-class customer experience
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Michelli, Joseph A., 1960- author.
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Prescription for excellence : leadership lessons for creating a world-class customer experience
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The new gold standard : 5 leadership principles for creating a legendary customer experience
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Leadership.
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Deming, W. Edwards (William Edwards), 1900-1993
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Douglas, Alexander.
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Shearer, Clive, 1944- author.
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Leadership.
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