Cover -- Title Page -- Copyright -- Contents -- Abbreviations -- Acknowledgments -- Overview -- Management Response -- Management Action Record -- Chairperson's Summary -- 1 Introduction -- Relative Intensity of Knowledge Services in World Bank Country Programs -- Objectives, Scope, and Methodology of the Evaluation -- 2 Relevance of the World Bank in Knowledge-Based Partnerships -- Fit of World Bank Knowledge-Based Country Programs with Country Challenges -- Use of World Bank Group Knowledge Services and Stakeholder Engagement -- Strategic Positioning of the World Bank on Development Knowledge -- 3 Technical Quality of Knowledge Services -- Leveraging the Bank's Global Expertise -- Customization of Solutions to Country Context -- Development of Actionable Recommendations -- 4 Results and Their Sustainability -- Results of World Bank Group Knowledge Services -- Factors Associated with the Achievement of Results of World Bank Knowledge Services -- Sustainability and Monitoring of Results -- Synergy between World Bank and IFC Knowledge Services in Achieving Results -- 5 Conclusions -- How Can the World Bank Enhance Its Value Proposition in Knowledge-Based Partnerships? -- How Can the World Bank Delineate the Scope and Instruments of Knowledge-Based Country Programs? -- How Can the Bank Group Leverage Its Engagement in Knowledge-Based Country Programs? -- Bibliography -- Boxes -- Box 1.1 Definitions, Use of Terms, and Selection of Knowledge Activities -- Box 1.2 Previous IEG Evaluations of Knowledge Services -- Box 2.1 Public Knowledge Goods -- Box 2.2 Perception of Knowledge Services from Client Surveys -- Box 4.1 Knowledge Service Results in Poverty Reduction and Social Protection: Stylized Findings -- Box 4.2 Helping China's Guangdong Province Tackle Rising Inequality.

Box 4.3 Sustainable Knowledge Activity Outcomes through Capacity Development and Institution Strengthening: Examples from South Africa and China -- Figures -- Figure 1.1 Lending and Knowledge Activities in World Bank Country Programs (FY98-04 versus FY05-11) -- Figure 2.1 Use of World Bank Knowledge Services and IFC Advisory Services (in % of Reviewed Activities) -- Figure 2.2 Participation of Government Counterparts in Knowledge Activities (in % of Reviewed Projects) -- Figure 3.1 Use of Local Expertise in World Bank Knowledge Activities (in % of Activities Reviewed by IEG) -- Figure 3.2 Discussion of Capacity Requirements and Administrative Feasibility of Recommendations in World Bank Knowledge Services (in % of Activities Reviewed by IEG) -- Figure 4.1 Achievement of Expected Outcomes of World Bank Knowledge Services by Thematic Area and Focus Countries (in % of Activities Reviewed by IEG) -- Figure 4.2 Achievement of Expected Outcomes of World Bank Knowledge Activities (in % of Reviewed Projects) -- Figure 4.3 Client Participation in Knowledge Activity Stages in Relation to Degree of Achievement of Knowledge Activity Expected Outcomes (in % of Reviewed Knowledge Activities in Each Category of Outcome Achievement) -- Tables -- Table 1.1 Selected Corporate and Economic Indicators Associated with World Bank Country Programs Categorized According to the Relative Intensity of Knowledge Services (FY05-11) -- Table 1.2 IFC Advisory Services and Investment Operations Associated with World Bank Country Programs According to Their Relative Knowledge Service Content (FY05-11) -- Table 1.3 Distribution of Bank Knowledge Services and IFC Advisory Services across Countries and Thematic Sectors (FY05-11) -- Table 2.1 Relevance Indicators of Knowledge and Advisory Services Reviewed by IEG (Percent of Reviewed Activities).

Table 2.2 Outreach of Bank Group Knowledge Services -- Table 3.1 Transfer of Global Knowledge in Knowledge Activities and Advisory Services Reviewed by IEG -- Table 3.2 Customization to Local Context in Knowledge Activities and Advisory Services Reviewed by IEG -- Table 3.3 Development of Recommendations in Knowledge Services and Advisory Services Reviewed by IEG -- Table 4.1 Achievement of Expected Outcomes of Bank Group Knowledge Services (in % of Activities Reviewed by IEG) -- Table 4.2 Degree of Achievement of Knowledge Services Expected Outcomes in Relation to Knowledge Service Characteristics Evaluated by IEG (in % of Knowledge Services in Each Category of Outcome Achievement) -- Table 4.3 Sustainability of Results and Capacity Building Outcomes of Bank Group Knowledge Services -- Table 4.4 Sustainability of Knowledge Activity Outcomes in Relation to Knowledge Activity Characteristics Evaluated by IEG (in % of Knowledge Activity by Degree of Outcome Sustainability) -- Table 4.5 Results Indicators of World Bank Group Knowledge Services -- Table 5.1 Findings, Lessons, and Recommendations.