Half Title Page -- Title Page -- Copyright -- Contents -- Preface -- About the Authors -- Abbreviations -- Introduction -- 1 Advocacy and Awareness Raising -- Bridging the Communication and Infrastructure Paradigms -- Adopting a New Generation of Tools -- Capturing Synergy from Governance, Sustainability, and Communication -- Adding Value for Relevant Groups of Stakeholders -- Reinforcing the Advocacy Roles of World Bank Task Teams -- 2 How to Adopt Good Practice -- Starting with a Communication-Based Assessment -- Applying Criteria to Benchmarking for Good Practice -- Formulating Comprehensive Communication Strategies -- Improving Communication along the Project Cycle -- Investing in Communication for Governance and Sustainability -- 3 Tools and Resources: Some Thumbnail Sketches -- Communication Tools -- Anticorruption Tools -- Sustainability Tools -- Appendix -- Appendix A Berg Water Project -- Appendix B Lesotho Highlands Water Project -- Glossary -- Back Cover.