Cover Page -- Title -- Copyright -- Contents -- Notes on Contributors -- The National College for School Leadership and its Programmes -- Foreword -- Introduction -- Section 1 Skills and technical competencies -- Chapter 1 Managing Risk -- Introduction -- The Changing Emphasis: away from safety and accident prevention to proactive risk management -- Hazard and Risk, Present-Day Society and the Challenges Facing Schools -- Putting the system in place -- Health and safety policy -- Accidents and near-misses -- The risk assessment process -- The use of hazardous substances -- Pupils with Special Educational Needs -- Fire Safety -- Electrical fires -- Heat as a danger -- Fire as a danger -- Fire risk assessment -- The overall assessment of risk -- Emergency planning -- Conclusion -- Useful Resources -- Chapter 2 Managing ICT -- Introduction -- ICT to Support Learning and Teaching -- The e-status of a school -- Mobility counts -- Other technologies -- Safe technology -- Managed services -- Management Information Systems -- Raising standards -- Leadership and management -- Communication Information Management Strategy -- Conclusion -- Suggestions for Further Reading -- Useful Resources -- Chapter 3 Facilities Management -- Introduction -- Extent of Facilities Management -- Strategic Perspective and Effective Facilities Planning -- In-house or outsourced -- PFI - Planning pitfalls and opportunities -- Awarding contracts -- Extended school requirements -- Health and safety -- Maintenance, Review and Facilities Improvement -- Staffing issues - planning and programming -- Premises register and scheduling -- Costing, prioritising and planning for sustainability -- Asset management - control, acquisition and disposal -- Estate management -- Health and safety regulations -- Transport -- Pupil transportation requirements.

Meeting educational and environmental needs -- Staff vehicles on site -- Catering -- Nutritional requirements and well-being issues for school meals -- Change Management and Future Requirements -- Maintaining momentum -- Conclusion -- Effective management -- Realising the possibilities -- Suggestions for Further Reading -- Useful Resources -- Chapter 4 Managing Human Resources -- Introduction -- Policies and Procedures in Practice -- Recruitment and Selection -- Grievance and Discipline -- Absence -- Termination of Employment -- Redundancy -- Terminating a contract of employment -- Terms and Conditions of Employment -- Employee Relations -- Rewards and Benefits -- Legal Requirements -- Equal Opportunities Legislation -- Developing Staff - Putting Vision and Values into Practice -- Other issues which impact on Effective Human Resource Management -- Conclusion -- Suggestions for Further Reading -- Useful resources -- Chapter 5 Office Systems Management -- Introduction -- The Background to Office Systems Management -- The Changing Face of OSM -- The SBM Today -- Background to the Developments and Changes of the Past Two Decades -- Improved Performance -- Legal Requirements -- Other Issues that Need to be Addressed -- The SBM of the Future -- Conclusion -- Suggestions for Further Reading -- Useful resources -- Chapter 6 Financial Management -- Introduction -- A Fellow Professional? -- Financial Delegation -- Implications of Delegation -- Budget Planning and Monitoring -- Expenditure and Income -- Balance and Deficits -- Managing the Money -- Procurement and Purchasing -- Accounting and Auditing -- Probity and Ethical Practice -- Conclusion -- Suggestions for Further Reading -- Useful Resources -- Chapter 7 Making Sustainable Environmental Management Work in Schools -- Activity -- Introduction -- Whole-School Approaches and SBMs.

Competence for Whole-school Approaches -- Using Environmental Initiatives to Develop the SBM's Role -- The Role of the SBM in School Grounds Development -- Sustainable Energy and Water Use in Schools -- Governors and the Senior Management Team -- SBMs, Site Managers and the Cleaning Team -- Engineers -- The SBM -- Conclusion -- References -- Section Thinking strategically -- Chapter 8 Strategic Management -- Introduction -- Strategy as Design -- Strategy as Experience -- Strategy as Idea -- Conclusion -- References -- Chapter 9 Managing School Improvement and Performance -- Introduction -- School Improvement -- Capacity building -- Improving the People and the Place -- The Learning School -- The SBM and School Improvement -- Performance Management and School Improvement: the Link -- Effective Performance Management -- Creating the Culture -- The School Business Manager as Team Leader -- The Appraisal/Review Meeting -- The Evidence Base -- Performance Management and Professional Development -- Kaizen: Keeping It Sharp -- Conclusion -- References -- Chapter 10 Change Management -- Introduction -- The Context and Challenge of Educational Change -- The Future Demands a New Approach -- Understanding Organisations -- The Relationship between Culture and Change -- The Importance of Clarity, Culture and Change -- Understanding Change in Educational Organisations -- People and Change -- Kotter's Eight-stage Process of Creating Major Change -- Conclusion -- References -- Section 3 Reflection and Analysis -- Chapter 11 Impact in, and on, Schools -- Introduction -- Impact and Evaluation Reports 2003/04 and 2004/05 -- Evidence from Candidates' Responses During the Programme -- Case Study: Group Response to Impact on the Organisation -- Conclusion -- References -- Chapter 12 Future Developments -- Introduction -- Futures Thinking.

Wider Government Policy and Strategy -- Why Education? -- A Curriculum for the New World -- The UK's Example -- The Development of Government Policy for Education -- And So to School Business Managers … -- Personalisation: The Impact on Learning and the SBM -- Key Themes -- Who Will do This? -- Future Schools -- Future Developments -- What Does This Mean for School Business Managers? -- The SBM's professional development in the UK -- A New Form of Leadership in Learning Centres -- International Masters -- Conclusion -- References -- Index.