What HR needs to do -- The role of HR -- HR's engagement with boards -- Business strategy and HR -- HR decision science -- HR organization -- Changes in HR activity -- Measuring efficiency, effectiveness, and impact -- The outcomes of HR metrics and analytics -- HR's role in sustainability -- Outsourcing HR -- Information technology in HR -- HR skills -- Effectiveness of the HR organization -- Determinants of HR effectiveness -- Determinants of organizational performance -- How HR has changed -- What the future of HR should be.