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49.
Social media ROI : managing and measuring social media efforts in your organization
Social media ROI : managing and measuring social media efforts in your organization
by
Blanchard, Olivier.
https://go.oreilly.com/library-access/library/view/-/9780132678032/?ar
https://learning.oreilly.com/library/view/~/9780132678032/?ar
Format:
Electronic Resources
50.
Handbook of organizational learning and knowledge management
Handbook of organizational learning and knowledge management
by
Easterby-Smith, Mark.
https://go.oreilly.com/library-access/library/view/-/9780470972816/?ar
https://learning.oreilly.com/library/view/~/9780470972816/?ar
https://learning.oreilly.com/library/view/~/9780470972816
Format:
Electronic Resources
51.
CRM fundamentals
CRM fundamentals
by
Kostojohn, Scott.
https://learning.oreilly.com/library/view/~/9781430235903/?ar
https://go.oreilly.com/library-access/library/view/-/9781430235903/?ar
https://learning.oreilly.com/library/view/~/9781430235903
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