Cover -- About the Authors -- Title page -- Copyright -- Dedication -- Contents -- Note -- Prologue -- Chapter 1: Beginnings -- Chapter 2: Changing winds and the opportunity of a lifetime -- Chapter 3: Deals, horns and the crash -- Chapter 4: Roads, fees and BT in the Allan Moss nineties -- Chapter 5: Rogues and scandals -- Chapter 6: Taking on the world -- Chapter 7: An American roadtrip -- Chapter 8: Airports and bad press in the 2000s -- Chapter 9: Let the good times roll -- Chapter 10: The GFC -- Chapter 11: Don't waste a good crisis -- Chapter 12: Australian roadtrip -- Chapter 13: Selling the message amid controversy -- Chapter 14: Going green -- Chapter 15: Smashing the glass ceiling -- Epilogue -- Picture section -- Acknowledgements -- Glossary of acronyms and abbreviations -- Notes -- Index -- Notes.