Search Results for - Narrowed by: 2014 - Customer relations.

Customer service video series : how to attract, retain, and interact with high-quality customers : participant workbook

2024-05-30T15:16:15Z

by Havens, Jeff, author.
https://go.oreilly.com/library-access/library/view/-/9780134463667/?ar https://learning.oreilly.com/library/view/~/9780134463667/?ar
Format: Electronic Resources

Nonstop sales boom : powerful strategies to drive consistent sales growth year after year

2024-05-30T15:16:15Z

by Francis, Colleen, 1970-
https://learning.oreilly.com/library/view/~/9780814433768 https://go.oreilly.com/library-access/library/view/-/9780814433768/?ar https://learning.oreilly.com/library/view/~/9780814433768/?ar
Format: Electronic Resources

Customer experience 3.0 : high-profit strategies in the age of techno service

2024-05-30T15:16:15Z

by Goodman, John A.
https://go.oreilly.com/library-access/library/view/-/9780814433881/?ar https://learning.oreilly.com/library/view/~/9780814433881/?ar https://learning.oreilly.com/library/view/~/9780814433881
Format: Electronic Resources

The opening playbook : a professional's guide to building relationships that grow revenue

2024-05-30T15:16:15Z

by Dietz, Andrew, author.
https://learning.oreilly.com/library/view/~/9780071825887 https://learning.oreilly.com/library/view/~/9780071825887/?ar https://go.oreilly.com/library-access/library/view/-/9780071825887/?ar
Format: Electronic Resources

Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization

2024-05-30T15:16:15Z

by Loshin, David, 1963- author.
https://go.oreilly.com/library-access/library/view/-/9780124105430/?ar https://learning.oreilly.com/library/view/~/9780124105430/?ar https://learning.oreilly.com/library/view/~/9780124105430
Format: Electronic Resources

Handbook of strategic account management : a comprehensive resource

2024-05-30T15:16:15Z

by Woodburn, Diana.
https://learning.oreilly.com/library/view/~/9781118509074 https://go.oreilly.com/library-access/library/view/-/9781118509074/?ar https://learning.oreilly.com/library/view/~/9781118509074/?ar
Format: Electronic Resources

7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience

2024-05-30T15:16:15Z

by McKain, Scott.
https://learning.oreilly.com/library/view/~/9780071822152 https://go.oreilly.com/library-access/library/view/-/9780071822152/?ar https://learning.oreilly.com/library/view/~/9780071822152/?ar
Format: Electronic Resources

Analytics and dynamic customer strategy : big profits from big data

2024-05-30T15:16:15Z

by Tanner, John F.
https://go.oreilly.com/library-access/library/view/-/9781118919774/?ar https://learning.oreilly.com/library/view/~/9781118919774/?ar https://learning.oreilly.com/library/view/~/9781118919774
Format: Electronic Resources

Changing the sales conversation : connect, collaborate, close

2024-05-30T15:16:15Z

by Richardson, Linda, 1944-
https://go.oreilly.com/library-access/library/view/-/9780071823654/?ar https://learning.oreilly.com/library/view/~/9780071823654/?ar
Format: Electronic Resources

Unselling : stop selling, start connecting

2024-05-30T15:16:15Z

by Stratten, Scott.
https://go.oreilly.com/library-access/library/view/-/9781118943021/?ar https://learning.oreilly.com/library/view/~/9781118943021/?ar
Format: Electronic Resources

True story : how to combine story and action to transform your business

2024-05-30T15:16:15Z

by Montague, Ty, author.
https://learning.oreilly.com/library/view/~/9781622314591 https://go.oreilly.com/library-access/library/view/-/9781622314591/?ar https://learning.oreilly.com/library/view/~/9781622314591/?ar
Format: Sound recording

Social customer experience : engage and retain customers through social media

2024-05-30T15:16:15Z

by Evans, Dave, 1956-
https://learning.oreilly.com/library/view/~/9781118927120/?ar https://learning.oreilly.com/library/view/~/9781118927120 https://go.oreilly.com/library-access/library/view/-/9781118927120/?ar
Format: Electronic Resources

Legendary service : the key is to care

2024-05-30T15:16:15Z

by Blanchard, Kenneth H., author.
https://go.oreilly.com/library-access/library/view/-/9780071819046/?ar https://learning.oreilly.com/library/view/~/9780071819046/?ar https://learning.oreilly.com/library/view/~/9780071819046
Format: Electronic Resources

True alignment : linking company culture with customer needs for extraordinary results

2024-05-30T15:16:15Z

by Papke, Edgar, author.
https://learning.oreilly.com/library/view/~/9781469091013 https://learning.oreilly.com/library/view/~/9781469091013/?ar https://go.oreilly.com/library-access/library/view/-/9781469091013/?ar
Format: Sound recording

Connect : how to use data and experience marketing to create lifetime customers

2024-05-30T15:16:15Z

by Petersen, Lars Birkholm.
https://learning.oreilly.com/library/view/~/9781118963616 https://learning.oreilly.com/library/view/~/9781118963616/?ar https://go.oreilly.com/library-access/library/view/-/9781118963616/?ar
Format: Electronic Resources

Value proposition design : how to create products and services customers want

2024-05-30T15:16:15Z

by Osterwalder, Alexander, author.
https://learning.oreilly.com/library/view/~/9781118968062/?ar https://go.oreilly.com/library-access/library/view/-/9781118968062/?ar https://learning.oreilly.com/library/view/~/9781118968062
Format: Electronic Resources

True alignment : linking company culture with customer needs for extraordinary results

2024-05-30T15:16:15Z

by Papke, Edgar.
https://go.oreilly.com/library-access/library/view/-/9780814433362/?ar https://learning.oreilly.com/library/view/~/9780814433362/?ar https://learning.oreilly.com/library/view/~/9780814433362
Format: Electronic Resources

The opening playbook : a professional's guide to building relationships that grow revenue

2024-05-30T15:16:15Z

by Dietz, Andrew, author.
https://learning.oreilly.com/library/view/~/9781639294541/?ar https://learning.oreilly.com/library/view/~/9781639294541 https://go.oreilly.com/library-access/library/view/-/9781639294541/?ar
Format: Sound recording

7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience

2024-05-30T15:16:15Z

by McKain, Scott, author.
https://go.oreilly.com/library-access/library/view/-/9781639290062/?ar https://learning.oreilly.com/library/view/~/9781639290062 https://learning.oreilly.com/library/view/~/9781639290062/?ar
Format: Sound recording

Maintaining engaged customer relationships in financial services

2024-05-30T15:16:15Z

by Heinonen, Kristina, editor.
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Format: Electronic Resources

The Retargeting Playbook : How to Turn Web-Window Shoppers into Customers.

2024-05-30T15:16:15Z

by Berke, Adam.
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Format: Electronic Resources

Handbook of Strategic Account Management : A Comprehensive Resource.

2024-05-30T15:16:15Z

by Woodburn, Diana.
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Format: Electronic Resources

The New Relationship Marketing : How to Build a Large, Loyal, Profitable Network Using the Social Web.

2024-05-30T15:16:15Z

by Smith, Mari.
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Format: Electronic Resources

Customer Innovation : Customer-centric Strategy for Enduring Growth.

2024-05-30T15:16:15Z

by Debruyne, Marion.
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Format: Electronic Resources

Igniting Customer Connections : Fire up Your Company's Growth by Multiplying Customer Experience X Engagement.

2024-05-30T15:16:15Z

by Frawley, Andrew.
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Format: Electronic Resources

Analytics and Dynamic Customer Strategy : Big Profits from Big Data.

2024-05-30T15:16:15Z

by Tanner, John F.
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Format: Electronic Resources

The Accidental Marketer : Power Tools for People Who Find Themselves in Marketing Roles.

2024-05-30T15:16:15Z

by Spitale, Tom.
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Format: Electronic Resources

The Co-Creation Paradigm.

2024-05-30T15:16:15Z

by Ramaswamy, Venkat.
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Format: Electronic Resources

Customer Experience 3.0 : High-Profit Strategies in the Age of Techno Service.

2024-05-30T15:16:15Z

Click to View
Format: Electronic Resources

Connect : How to Use Data and Experience Marketing to Create Lifetime Customers.

2024-05-30T15:16:15Z

by Petersen, Lars Birkholm.
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Format: Electronic Resources

Customer's New Voice : Extreme Relevancy and Experience Through Volunteered Customer Information.

2024-05-30T15:16:15Z

by McKean, John S.
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Format: Electronic Resources

Unselling : The New Customer Experience.

2024-05-30T15:16:15Z

by Stratten, Scott.
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Format: Electronic Resources

Supplier Relationship Management : Unlocking the Hidden Value in Your Supply Base.

2024-05-30T15:16:15Z

by O'Brien, Jonathan.
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Format: Electronic Resources

Your Customer Rules! : Delivering the Me2B Experiences That Today's Customers Demand.

2024-05-30T15:16:15Z

by Price, Bill.
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Format: Electronic Resources

Nonstop Sales Boom : Powerful Strategies to Drive Consistent Growth Year After Year.

2024-05-30T15:16:15Z

by Francis, Colleen.
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Format: Electronic Resources

Customers inside, customers outside : designing and succeeding with enterprise customer-centricity concepts, practices, and applications

2024-05-30T15:16:15Z

by Lowenstein, Michael W., 1942-, author.
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Format: Electronic Resources

The small business' guide to social CRM : build customer relationships that will accelerate your business

2024-05-30T15:16:15Z

by Jamieson, Craig M., author.
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Format: Electronic Resources

Leading the Starbucks way : 5 principles for connecting with your customers, your products and your people

2024-05-30T15:16:15Z

by Michelli, Joseph A., 1960- author.
https://learning.oreilly.com/library/view/~/9780071801256 https://go.oreilly.com/library-access/library/view/-/9780071801256/?ar https://learning.oreilly.com/library/view/~/9780071801256/?ar
Format: Electronic Resources

The customer-funded business : start, finance, or grow your company with your customers' cash

2024-05-30T15:16:15Z

by Mullins, John W. (John Walker)
https://learning.oreilly.com/library/view/~/9781118879139 https://learning.oreilly.com/library/view/~/9781118879139/?ar https://go.oreilly.com/library-access/library/view/-/9781118879139/?ar
Format: Electronic Resources

Power relationships : 26 irrefutable laws for building extraordinary relationships

2024-05-30T15:16:15Z

by Sobel, Andrew, 1955-
https://learning.oreilly.com/library/view/~/9781118830963/?ar https://go.oreilly.com/library-access/library/view/-/9781118830963/?ar https://learning.oreilly.com/library/view/~/9781118830963
Format: Electronic Resources

Customer service supply chain management : models for achieving customer satisfaction, supply chain performance, and shareholder value

2024-05-30T15:16:15Z

by Oliveira, Alexandre.
https://learning.oreilly.com/library/view/~/9780133764574 https://learning.oreilly.com/library/view/~/9780133764574/?ar https://go.oreilly.com/library-access/library/view/-/9780133764574/?ar
Format: Electronic Resources

Superstar customer service : a 31-day plan to improve client relations, lock in new customers, and keep the best ones coming back for more

2024-05-30T15:16:15Z

by Conlow, Rick, author.
https://learning.oreilly.com/library/view/~/9781601632760/?ar https://learning.oreilly.com/library/view/~/9781601632760 https://go.oreilly.com/library-access/library/view/-/9781601632760/?ar
Format: Electronic Resources

Romancing the brand : how brands create strong, intimate relationships with customers

2024-05-30T15:16:15Z

by Halloran, Tim, 1969-
https://learning.oreilly.com/library/view/~/9781118828977/?ar https://go.oreilly.com/library-access/library/view/-/9781118828977/?ar
Format: Electronic Resources

The innovative lean enterprise : using the principles of lean to create and deliver innovation to customers

2024-05-30T15:16:15Z

by Sgroi, Anthony, author.
https://go.oreilly.com/library-access/library/view/-/9781482203905/?ar https://learning.oreilly.com/library/view/~/9781482203905/?ar
Format: Electronic Resources