Search Results for - Narrowed by: Audiobooks. - Customer services.

What to ask : how to learn what customers need but don't tell you

2024-05-29T00:10:30Z

by Olson, Andrea Belk, 1976- author.
https://learning.oreilly.com/library/view/~/9781663720139/?ar https://go.oreilly.com/library-access/library/view/-/9781663720139/?ar https://learning.oreilly.com/library/view/~/9781663720139
Format: Sound recording

The service culture handbook : a step-by-step guide to getting your employees obsessed with customer service

2024-05-29T00:10:30Z

by Toister, Jeff, author.
https://go.oreilly.com/library-access/library/view/-/9781541414556/?ar https://learning.oreilly.com/library/view/~/9781541414556 https://learning.oreilly.com/library/view/~/9781541414556/?ar
Format: Sound recording

Sales engagement : how the world's fastest growing companies are modernizing sales through humanization at scale

2024-05-29T00:10:30Z

by Medina, Manny, 1973- author, narrator.
https://learning.oreilly.com/library/view/~/9781469074764/?ar https://go.oreilly.com/library-access/library/view/-/9781469074764/?ar https://learning.oreilly.com/library/view/~/9781469074764
Format: Sound recording

Innovator's Dilemma, the : When New Technologies Cause Great Firms to Fail

2024-05-29T00:10:30Z

by Christensen, Clayton M.
https://go.oreilly.com/library-access/library/view/-/9781681686912/?ar https://learning.oreilly.com/library/view/~/9781681686912 https://learning.oreilly.com/library/view/~/9781681686912/?ar
Format: Sound recording

Be our guest : perfecting the art of customer service

2024-05-29T00:10:30Z

by Kinni, Theodore B., 1956- author.
https://go.oreilly.com/library-access/library/view/-/9781494592332/?ar https://learning.oreilly.com/library/view/~/9781494592332/?ar https://learning.oreilly.com/library/view/~/9781494592332
Format: Sound recording

7 tenets of Taxi Terry : how every employee can create and deliver the ultimate customer experience

2024-05-29T00:10:30Z

by McKain, Scott, author.
https://go.oreilly.com/library-access/library/view/-/9781639290062/?ar https://learning.oreilly.com/library/view/~/9781639290062 https://learning.oreilly.com/library/view/~/9781639290062/?ar
Format: Sound recording

Winning the customer : turn consumers into fans and get them to spend more

2024-05-29T00:10:30Z

by Imbriano, Lou, author.
https://learning.oreilly.com/library/view/~/9781639296866 https://learning.oreilly.com/library/view/~/9781639296866/?ar https://go.oreilly.com/library-access/library/view/-/9781639296866/?ar
Format: Sound recording

The Experience Economy

2024-05-29T00:10:30Z

by Gilmore, James, author.
https://learning.oreilly.com/library/view/~/9781598871579 https://learning.oreilly.com/library/view/~/9781598871579/?ar https://go.oreilly.com/library-access/library/view/-/9781598871579/?ar
Format: Electronic Resources