Search Results for - Narrowed by: Succès dans les affaires. - Service à la clientèle.

The customer success economy : why every aspect of your business model needs a paradigm shift

2024-06-15T05:14:17Z

by Mehta, Nick, 1977- author.
https://go.oreilly.com/library-access/library/view/-/9781119572763/?ar https://learning.oreilly.com/library/view/~/9781119572763/?ar https://learning.oreilly.com/library/view/~/9781119572763
Format: Electronic Resources

Lead with your customer : transform culture and brand into world-class excellence

2024-06-15T05:14:17Z

by Jones, Mark David, author.
https://learning.oreilly.com/library/view/~/9781947308855/?ar https://go.oreilly.com/library-access/library/view/-/9781947308855/?ar
Format: Electronic Resources

Seamless : a hero's journey of digital disruption, adaptation and human transformation

2024-06-15T05:14:17Z

by Sörman-Nilsson, Anders, author.
https://learning.oreilly.com/library/view/~/9780730332855/?ar https://go.oreilly.com/library-access/library/view/-/9780730332855/?ar
Format: Electronic Resources

Customer success : how innovative companies are reducing churn and growing recurring revenue

2024-06-15T05:14:17Z

by Mehta, Nick, 1977- author.
https://go.oreilly.com/library-access/library/view/-/9781119167969/?ar https://learning.oreilly.com/library/view/~/9781119167969/?ar https://learning.oreilly.com/library/view/~/9781119167969
Format: Electronic Resources

Competing for customers : why delivering business outcomes is critical in the customer first revolution

2024-06-15T05:14:17Z

by Dasteel, Jeb, author.
https://learning.oreilly.com/library/view/~/9780134173153 https://go.oreilly.com/library-access/library/view/-/9780134173153/?ar https://learning.oreilly.com/library/view/~/9780134173153/?ar
Format: Electronic Resources

The winning manager's playbook : 6 practices every manager needs to succeed

2024-06-15T05:14:17Z

by Cioffi, John.
https://go.oreilly.com/library-access/library/view/-/9781601632739/?ar https://learning.oreilly.com/library/view/~/9781601632739/?ar https://learning.oreilly.com/library/view/~/9781601632739
Format: Electronic Resources

The relationship edge : the key to strategic influence and selling success

2024-06-15T05:14:17Z

by Acuff, Jerry, 1949-
https://go.oreilly.com/library-access/library/view/-/9780470915479/?ar https://learning.oreilly.com/library/view/~/9780470915479/?ar
Format: Electronic Resources

Lead with your customer : transform culture and brand into world-class excellence

2024-06-15T05:14:17Z

by Jones, Mark David.
https://learning.oreilly.com/library/view/~/9781562867157/?ar https://go.oreilly.com/library-access/library/view/-/9781562867157/?ar
Format: Electronic Resources

--And the clients went wild! : how savvy professionals win all the business they want

2024-06-15T05:14:17Z

by Kuzmeski, Maribeth.
https://go.oreilly.com/library-access/library/view/-/9780470601761/?ar https://learning.oreilly.com/library/view/~/9780470601761/?ar https://learning.oreilly.com/library/view/~/9780470601761
Format: Electronic Resources

The new gold standard : 5 leadership principles for creating a legendary customer experience courtesy of the Ritz-Carlton Hotel Company

2024-06-15T05:14:17Z

by Michelli, Joseph A., 1960-
https://learning.oreilly.com/library/view/~/9780071641630 https://learning.oreilly.com/library/view/~/9780071641630/?ar https://go.oreilly.com/library-access/library/view/-/9780071641630/?ar
Format: Electronic Resources

You can't win a fight with your client & 49 other rules for providing great service

2024-06-15T05:14:17Z

by Markert, Tom.
https://learning.oreilly.com/library/view/~/9780061757884/?ar https://go.oreilly.com/library-access/library/view/-/9780061757884/?ar
Format: Electronic Resources