Contents -- Contributors -- Preface: The Tsunami of 26 December 2005, PATA's Initial Responses -- 1 Crisis Management in Tourism: Challenges for Managers and Researchers -- Part I: The Theoretical Aspect of Crisis Management in Tourism -- 2 Post-crisis Forecasting: Better Make Haste Slowly -- 3 Policy Response to Rural Dangers: Managing Educational Visits in the Wake of the Foot and Mouth and E. coli Crises -- 4 The Evolution of an Emergency Management Tourism Faculty Resource -- 5 Aftermath of Crises and Disasters: Notes for an Impact Assessment Approach -- 6 Western and Eastern Approaches to Crisis Management for Global Tourism: Some Differences -- 7 Crisis in Bali: Lessons in Tourism Recovery -- 8 'Crises' that Scare Tourists: Investigating Tourists' Travel-related Concerns -- 9 For Better or Worse: Consumer Perceptions of Factors Impacting Company Crisis Outcome -- 10 Tourism and Terrorism: an Analytical Framework with Special Focus on the Media -- 11 Factors Influencing Crisis Management in Tourism Destinations -- Part II: Tourism Crises Resulting from Natural Causes -- 12 Crisis Management and Tourism Organizations: a Comparative Study in the European Alps -- 13 Taiwan's 921 Earthquake, Crisis Management and Research on No-escape Natural Disaster -- 14 International Tourism and Infectious Disease: Managing the SARS Crisis in Singapore -- 15 A Proposed Model for Tourism Crisis Management: the UK's Foot and Mouth Disease Crisis Analysed -- 16 Phuket: Tsunami and Tourism - a Preliminary Investigation -- 17 Tsunamis, Earthquakes, Volcanism and Other Problems: Disasters, Responses and Japanese Tourism -- Part III: Tourism Crises Resulting from Human Actions -- 18 The 'Perfect Storm': Turbulence and Crisis in the Global Airline Industry -- 19 Responding to the Crises of 2001: the Australian Experience.

20 Restoring Kenyan Tourism in Crisis: Kenyan Tourism's Response to Negative Travel Advisories 2003 -- 21 A Comparison of Pre- and Post-9/11 Traveller Profiles: Post-crisis Marketing Implications -- 22 Crisis Communication Response Strategies: a Case Study of the Irish Tourist Board's Response to the 2001 European Foot and Mouth Scare -- 23 The Regional Effects of Terrorism on Tourism: an Empirical Analysis -- 24 Sabah's Responses to 11 September: a Tourism Analysis -- Part IV: Conclusion -- 25 Events in Indonesia: Exploring the Limits to Formal Tourism Trends Forecasting Methods in Complex Crisis Situations -- 26 Reflections and Further Research Priorities -- Index -- A -- B -- C -- D -- E -- F -- G -- H -- I -- J -- K -- L -- M -- N -- O -- P -- Q -- R -- S -- T -- U -- V -- W -- Z.