Contents -- Contributors -- Acknowledgements -- Chapter 1 Rethinking Zoos and Tourism -- Part 1 Conservation -- Chapter 2 Zoo Tourism and the Conservationof Threatened Species: A Collaborative Programme in the Philippines -- Chapter 3 A Typology of Animal Displays in Captive Settings -- Chapter 4 Ecotourism and the Commodification of Wildlife: Animal Welfare and the Ethics of Zoos -- Chapter 5 The Rhetoric versus the Reality: A Critical Examination of the Zoo Proposition -- Chapter 6 Conservation, Education or Entertainment: What Really Matters to Zoo Visitors? -- Part 2 New Developments -- Chapter 7 Fun, Fascination and Fear: Exploring the Construction and Consumption of Aquarium Shark Exhibits -- Chapter 8 Singapore Zoo and Night Safari -- Chapter 9 Heterogeneous Spaces of Tourism and Recreation at Mumbai Zoo, India -- Chapter 10 Zoos as Tourist Attractions: Theme Parks, Protected Areas or Museums? -- Part 3 The Visitor Experience -- Chapter 11 Up Close and Personal: Rethinking Zoos and the Experience Economy -- Chapter 12 Feeding Time at the Zoo: Food Service and Attraction Management -- Chapter 13 The Value of Zoo Volunteer Programmes -- Chapter 14 I Can't Look: Disgust as a Factor in the Zoo Experience -- Chapter 15 Visitor Expectations and Visit Satisfaction at Zoos -- Part 4 Media -- Chapter 16 Zoos and the Media -- Chapter 17 Zoos Victoria: Branding, Marketing and Designing Multi-Location Zoos -- Chapter 18 From Winnie-the-Pooh to Madagascar: Fictional Media Images of the Zoo Experience -- Chapter 19 Zoos and Tourism in a Changing World -- References -- Index.