Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don't understand
Başlık:
Crafting the customer experience for people not like you : how to delight and engage the customers your competitors don't understand
Yazar:
McDonald, Kelly, 1961- author.
ISBN:
9781118461648
9781118461679
9781283700467
Yazar Ek Girişi:
Yayın Bilgileri:
Hoboken, N.J. : Wiley, ©2013.
Fiziksel Tanımlama:
1 online resource (ix, 197 pages) : illustrations
Genel Not:
Includes index.
Notlar:
O'Reilly
Konu Başlığı:
Ayırtma: Copies: