Cover -- Title Page -- Contents -- Series Editor's Introduction -- REFERENCES -- Chapter 1 Social and Technical Aspects of Systems Analysis and Design -- CHERNS'S PRINICIPLES ON SOCIAL-TECHNICAL DESIGN -- OTHER SOCIAL-TECHNICAL FRAMEWORKS AND THEORIES -- CLASSIFYING CHAPTERS IN THIS VOLUME -- CONCLUSIONS -- REFERENCES -- PART I SOCIAL SYSTEMS FOCUS: PEOPLE -- Chapter 2 The Application of Cognitive Complexity Principles for Reconciling the Agile and the Discipline Approaches -- EVALUATION BASED ON COGNITIVE COMPLEXITY PRINCIPLES -- SYSTEMS COMPLEXITY -- METASOCIAL FORCES -- PROBLEM SOLVING -- DESIGN COMPLEXITY -- FORMULATING COMPLEXITY-REDUCING PRINCIPLES -- TEN GUIDING PRINCIPLES FOR SYSTEMS DEVELOPMENT -- CONCLUSION -- REFERENCES -- Chapter 3 Facilitators and Inhibitors for the Adoption of Agile Methods -- AGILE METHODOLOGIES -- THE LIMITS OF AGILITY -- RESEARCH METHOD -- FINDINGS -- CONCLUSION -- ACKNOWLEDGMENTS -- REFERENCES -- Chapter 4 Designing Context-Aware Business Processes -- INTEGRATING CONTEXT WITH PROCESS MODELS -- A FRAMEWORK FOR UNDERSTANDING CONTEXT IN PROCESS MODELING -- APPLYING THE FRAMEWORK -- CONCLUSION -- REFERENCES -- PART II SOCIOTECHNICAL SYSTEMS FOCUS: PROCESSES -- Chapter 5 Staffing Web-Enabled E-Comerce Projects and Programs -- BACKGROUND -- LITERATURE REVIEW -- METHOD -- RESULTS -- DISCUSSION -- CONCLUSION -- APPENDIX 5.1. STAFFING E-COMMERCE PROJECTS -- NOTE -- REFERENCES -- Chapter 6 Focusing on Work Systems to Understand and Analyze Information Systems -- THE CONCEPT OF A WORK SYSTEM -- WORK SYSTEM FRAMEWORK -- WORK SYSTEM SNAPSHOT -- WORK SYSTEM LIFE CYCLE MODEL -- WORK SYSTEM METHOD -- WORK SYSTEM ISSUES AND POSSIBILITIES -- IMPROVING COLLABORATION BETWEEN BUSINESS AND ITPROFESSIONALS -- CONTINUING RESEARCH -- REFERENCES -- Chapter 7 Software Quality Evaluation: State of the Art, Practice, and Directions.

THE REFERENCE FRAMEWORK -- THE MEASUREMENT TECHNOLOGIES -- MEASUREMENT PROCESS ISSUES -- SUGGESTIONS FOR PRACTITIONERS AND RESEARCH DIRECTIONS -- REFERENCES -- CHAPTER 8 Macom: Multiagents Cognitive Map Approach For Information Systems Project Risk Management -- THEORETICAL BACKGROUND -- ACKNOWLEDGMENTS -- REFERENCES -- PART III TECHNICAL SYSTEMS FOCUS: PROJECTS -- Chapter 9 Use of Modeling Techniques in Information Systems Development Project Teams: Theoretical and Empirical Insights -- BACKGROUND -- ANALYSIS, MODEL, AND HYPOTHESES -- RESULTS -- CONCLUSION -- REFERENCES -- Chapter 10 Assigning Ontological Semantics to Unified Modeling Language for Conceptual Modeling -- ONTOLOGY AND ONTOLOGICAL EVALUATION IN CONCEPTUAL MODELIING -- CORE CONCEPTS OF BUNGE'S ONTOLOGY -- ONTOLOGY AND ONTOLOGICAL EVALUATION IN CONCEPTUAL MODELING -- DISCUSSION -- CONCLUSION -- REFERENCES -- CHAPTER 11 Meta-Modeling to Design the Structured Database Schema -- METAASSO -- META-MODELING -- A REVIEW -- CONCLUSION -- APPENDIX 11.1. CLASS MACHINES IN IS-A RELATIONSHIP -- APPENDIX 11.2A. ROOT CLASS-MACHINE AND SPECIALIZEDCLASS-MACHINE -- APPENDIX 11.2B. SPECIALIZED CLASS-MACHINE:EXPLICATED OPERATIONS -- APPENDIX 11.3. IMPLICIT CLASS-MACHINE -- REFERENCES -- Editors and Contributors -- Series Editor -- Index.