Introduction -- Preface -- 1 Leadership -- Never to be underestimated -- Are managers becoming leaders? -- Leadership in 2011 -- Leadership in the modern era -- Leadership profiles and interviews -- The changing face of hotel general management -- 2  Entrepreneurship -- Entrepreneurs profiles and interviews -- Classic entrepreneurs -- Corporate entrepreneurs -- 3  Leaders and Entrepreneurs -- The Entrepreneur -- Leaders -- Roy Ackerman OBE -- Robin Rowland -- Richard Tear -- Hotels - UK -- Peter Lederer CBE -- Chairman of Gleneagles -- Charles Prew -- Chief Executive, Von Essen Hotels -- (Former Chief Executive, Barcelo Hotels) -- Kiaran McDonald -- General Manager, The Savoy -- Hotels - International -- Gerald Lawless -- Executive Chairman, Jumeirah Group -- Brian Williams -- Managing Director, Swire Hotels -- Hotels - International -- Jean-Gabriel Peres -- President and Chief Executive, Movenpick Hotels and Resorts -- Duncan O'Rourke -- Chief Operating Officer, Kempinski Hotels -- Food Service -- Hamish Cook -- Chief Executive International Services, Spotless -- Food Service -- Tim West -- Chairman, Lexington Catering -- Food Service -- Sir Garry Hawkes CBE -- Former Chief Executive and Chairman - Gardner Merchant -- Food Service -- Aidan Connolly -- Chief Executive, Sodexo UK and Ireland -- Ian Sarson -- Group Managing Director, Compass Group UK and Ireland -- Food Service -- Andrew Main -- Chief Executive, ARAMARK UK -- Restaurants -- Des McDonald -- Chief Executive, Caprice Holdings -- Concession -- Simon Dobson -- Managing Director, Delaware North UK -- Concession -- Adam Elliott -- Chief Executive, The Lindley Group -- Leisure -- Neil Goulden -- Former Chairman, Gala Coral -- Travel -- Uri Danor -- CEO, El Al UK and Ireland -- Industry Association -- Anne Pierce MBE -- CEO of Springboard -- Political -- Viscount Thurso.

MP for Caithness, Sutherland and Easter Ross -- Historical Venue -- Edward Griffiths -- Deputy Master of the Royal Household, Buckingham Palace -- Hotels -- Ken McCulloch -- Hotels -- Lord Charles Forte -- Hotels -- AB Bejerano -- Founder of AB Hotels -- Hotels -- Gordon Campbell-Gray -- Owner, Gordon Campbell-Gray Hotels -- Hotels -- Peter Taylor OBE -- Chairman, The Town House Collection -- Hotels -- Hotels -- Robin Hutson -- Co-founder, Hotel du Vin -- Hotels -- Sonu Shivdasani -- Founder and CEO, Six Senses Resorts & Spas -- Hotels -- Surinder Arora -- Chairman, Arora International Hotels -- Food Service -- Marc Verstringhe -- Founder, Catering and Allied Services International -- Food Service -- Alastair Storey -- William Baxter -- Co-founder, BaxterStorey -- Food Service -- Robyn Jones OBE -- Co-founder and Chief Executive, CH&Co -- Food Service -- Chris Robinson -- Chairman, Heritage Portfolio -- Chefs -- Paul Bocuse -- Chefs -- Albert Roux OBE -- Anton Mosimann OBE -- Chefs -- Richard Shepherd CBE -- Restaurants -- Michael Gottlieb -- Managing Director, Christopher's Group -- Restaurants -- Des Gunewardena -- Chairman and Chief Executive, D&D London -- Restaurants -- Ian Neill -- Former Executive Chairman, Wagamama -- Restaurants -- Roy Ackerman OBE -- Restaurants -- Sir Terence Conran -- Restaurants -- Iqbal Wahhab -- Founder, Roast Restaurant -- Restaurants -- James Thomson OBE -- Restaurants -- Drew Nieporent -- Owner, Myriad Restaurant Group -- Concession -- Adrian and Ian Willson -- Founders, Creativevents -- Concession -- Oliver Peyton -- Founder and Chairman, Peyton and Byrne -- Food Service -- Bill Toner -- Chairman, Host Management -- Food Service -- Vince Pearson -- Chairman, Waterfall Group -- Restaurants -- Robin Rowland -- Chief Executive, YO! Sushi -- Concessions -- Richard Tear -- Chairman, Searcy's -- Leisure.

Richard Balfour-Lynn -- Chief Executive, De Vere Group and Chief Executive, MWB Group Holdings -- Chairman of Gleneagles -- Managing Director, Swire Hotels -- Former Executive Chairman, Wagamama -- Chairman, Waterfall Group -- Chief Executive, YO! Sushi.