Introduction -- Inside This Book -- What You Should Know Going In -- Using This Book -- Our Approach to Understanding Wikipedia -- It's Everyone's Encyclopedia: Be Bold! -- Wikisyntax Cheatsheet -- Part I: Content -- 1: What's in Wikipedia? -- Types of Articles -- Article and Content Inclusion Policies -- Core Policies: V, NOR, and NPOV -- Understanding the Policies -- Other Guidelines -- What Wikipedia Is Not -- Non-article Content -- Types of Non-article Pages -- Namespaces -- Summary and What to Read Next -- 2: The World Gets a Free Encyclopedia -- Wikipedia's Mission -- Wikipedia's Roots -- Ancient Greece to Today: Encyclopedias -- Late 17th Century: The Modern Encyclopedia -- Wikipedia as an Encyclopedia -- The 1960s and 1970s: Unix, Networks, and Personal Computers -- The 1980s: Free Software Movement -- 1995: Ward's Wiki -- 1997: Open Source Communities -- 2000: Online Community Dynamics -- 2001: Wikipedia Goes Live -- Wikipedia Today -- Unfinished Business -- The Wikipedia Model Debated -- Misinformation: The Seigenthaler Scandal -- Amateur Contributors, Authority, and Academia -- Summary -- 3: Finding Wikipedia's Content -- Searching Wikipedia -- Basic Searching -- External Search Engines -- Ways into Wikipedia -- Welcome to the Main Page -- The Omnipresent Sidebar -- Joys of Hypertext -- A Hypertext Primer -- Three Types of Links -- Browsing by Topic -- Browsing by Categories -- Browsing by Page Type -- Summary -- 4: Understanding and Evaluating an Article -- Anatomy of an Article -- The Article Text -- Backlinks -- Article History -- Talk Pages -- Evaluating Articles -- Misinformation, Missing Information, and Mistakes -- D-R-E-W-S -- Summary -- Final Thoughts for Part I -- Part II: Editing -- 5: Basic Editing -- Editing a Page -- Understanding the Edit Window -- Major vs. Minor Edits -- Handling Major Editing Tasks.

Fixing Mistakes and Other Reasons to Revert -- Who Can Edit What? -- Syntax -- Fundamentals of Text Markup -- Internal and External Links -- Sections and Headings -- Removing Formatting and Hiding Comments -- Summary -- 6: Good Writing and Research -- Starting New Articles -- Deciding What to Write About -- Before Starting a New Article -- Avoiding Treacherous Topics -- Starting the Article -- Drafting the Article -- Don't Forget -- Writing Well -- Consulting the Manual of Style -- Introduction and Topic Sentence -- Comprehensiveness and Appropriate Length -- Structure -- Readability -- Audience -- Use of Language -- Graphics -- Apply Basic Content Policies -- Reviews -- Quality and the Good Stub -- Researching Articles -- Good Wikipedia Research -- Doing Research -- Reliable Sources -- Referencing Styles -- Editing Alongside Others -- Changing What Others Write -- Will Your Own Edits Be Kept? -- Edit Summaries -- No Ownership -- Summary -- 7: Cleanup, Projects, and Processes -- Cleanup -- Flagging Articles -- Cleanup Categories -- Cleanup Tasks -- Rewriting -- Expanding Stubs -- Wikification -- Fact-Checking and Referencing -- Vandalism Patrolling -- Cleanup Editing Tools -- Projects: Working to Improve Content -- WikiProjects -- Wikiportals -- Writing Collaborations -- Processes -- What Processes Cover -- Deleting Articles -- Featured Articles -- Summary -- 8: Make and Mend Wikipedia's Web -- Redirect and Disambiguate -- Redirects -- Disambiguation Pages -- Merge, Split, and Move -- Merging Articles -- Splitting Articles -- Moving Pages -- Categorize -- Categorizing Basics -- Categories and Content Policy -- Creating New Categories -- Subcategories -- Categorization Projects -- Housekeeping -- When a Page Move Is Blocked -- Default Meanings -- Avoiding Disambiguation Pages -- Controlling Category Sorting -- Categories and Templates for Redirects.

Process-Style Resolutions -- Summary -- 9: Images, Templates, and Special Characters -- Images and Media Files -- Finding and Adding Images -- Using Images -- Using Multimedia Files -- Templates -- Using Templates -- Using Parameters -- How Templates Work -- Varieties of Templates -- How to Build Templates -- Laying Out Articles -- Tables -- Formatting Columns -- Special Syntax -- HTML and CSS -- Mathematical Formulas -- Variables and Magic Words -- Summary -- 10: The Life Cycle of an Article -- Birth of an Article -- Deletion -- Maintenance Tagging -- Editing Improvements -- Potential Merge -- Discussion and Content Tags -- Categories -- Bots Arrive -- Incoming Wikilinks -- Artie Is Moved -- In Good Times -- In Bad Times -- Bad Times, and a True Story -- Search Engines Find the Article -- New Relatives -- Getting the Picture -- Good Article -- Summary -- Conclusion to Part II -- Part III: Community -- 11: Becoming a Wikipedian -- On Arrival -- Registering an Account -- Setting Your Preferences -- User Pages, Watchlists, and Edit Count -- User Page Content -- Watchlists -- RSS Notification -- Contribution History and Counting Edits -- Users and Administrators -- User Levels -- Administrators -- Requesting Help from an Administrator -- Becoming an Administrator -- Summary -- 12: Community and Communication -- Wikipedia's Culture -- Assumptions on Arrival -- Random Acts of Kindness -- The Open Door -- Soft Security -- Communicating with Other Editors -- Wikiphilosophies -- Funny Business -- Who Writes This Thing Anyway? -- Demographics -- Systemic Bias -- Wikipedians on Wikipedia -- Operational Analysis: Raul's Laws -- Practical Values, Process, and Policy -- More Research Required -- Summary -- 13: Policy and Your Input -- The Spirit of Wikipedia -- The Five Pillars -- Ignore All Rules and Be Bold -- Assume Good Faith -- What Is Policy?.

Official Policy -- Policies and Guidelines -- How Policies Are Created and Developed -- How Policies Evolve -- How to Interpret Policies and Guidelines -- Letter of the Law -- List of Policies -- List of Guidelines -- Seven Policies to Study -- Summary -- 14: Disputes, Blocks, and Bans -- Content Disputes and Edit Wars -- Coming to Consensus -- Resolving a Dispute: Discussion -- More Steps for Resolving a Content Dispute -- Ineffective Solutions -- Causes of Content Disputes -- Case Study: Gdansk -- Resolving Disputes Between Editors -- Dispute Resolution Processes -- The Nature of Formal Evidence -- Arbitration Committee -- Blocks and Bans -- Short Blocks -- Longer Blocks -- Bans -- Summary -- Conclusion to Part III -- Part IV: Other Projects -- 15: 200 Languages and Counting -- Languages and Scripts -- The Long Tail of Languages -- Getting Involved in Other Languages -- Script Support -- Links Between Languages -- English in Global Focus -- Summary -- 16: Wikimedia Commons and Other Sister Projects -- Wikimedia Commons -- Searching and Browsing Commons -- Using Commons Material in Wikipedia -- Participating in Commons -- Other Sister Projects -- Wiktionary -- Wikinews -- Wikibooks -- Wikiquote -- Wikisource -- Wikispecies -- Wikiversity -- Linking Between Projects and Copying Content -- How to Link -- Moving Content Between Projects -- Other Wikis -- Starting Your Own Wiki -- Wiki Software -- Summary -- 17: The Foundation and Project Coordination -- The Foundation: Mission and Structure -- Infrastructure and the Board -- Foundation-Level Policy -- Fundraisers and Donations -- Wikimedia Chapters and Outreach -- MediaWiki -- The Meta-Wiki -- Project Coordination -- Translation -- New Projects -- Communication -- Looking Back and Going Forward -- Early Days -- Continued Values -- Summary -- Conclusion to Part IV -- A: Reusing Wikimedia Content.

Guidelines for Reuse -- Examples of Reuse -- B: Wikipedia for Teachers -- Wikipedia as a Classroom Reference Resource -- Guiding Student Use of Wikipedia -- Assigning Wikipedia Editing -- C: Edit Summaries Jargon -- Common Edit Summaries -- Deletion and Maintenance Summaries -- Automatically Added Edit Summaries -- D: Glossary -- E: History -- GNU Free Documentation License -- Index -- Updates.