Cover -- Half Title -- Title Page -- Copyright Page -- Series Page -- Table of Contents -- Series Editor's Introduction -- Preface -- 1. On Knowledge, Knowledge Management, and Knowledge Management Systems: An Introduction -- Part I. A Conceptual Lens for Knowledge Management -- 2. Individual, Group, and Organizational Learning: A Knowledge Management Perspective -- 3. Knowledge Management and Organizational Culture -- Part II. The Role of Information Technology in Knowledge Management -- 4. Social Networks and Information Technology: Evolution and New Frontiers -- 5. The Evolution of Knowledge Management Technology: From Explicit Rules to Implicit Profiles -- 6. A Four-Layer Model for Information Technology Support of Knowledge Management -- Part III. The Role of Knowledge Management Systems in the Organization -- 7. Mobilizing Knowledge in a Yu-Gi-Oh! World -- 8. The Impact of Computer-Mediated Communication on Knowledge Transfer and Organizational Form -- 9. Moving Toward a Knowledge Management Maturity Model (K3M) for Developing Knowledge Management Strategy and Implementation Plans -- 10. Building Knowledge Management Systems to Improve Profits and Create Loyal Users: Lessons from the Pharmaceutical Industry -- 11. Can We Learn from Our Past? Managing Knowledge Within and Across Projects -- Part IV. Knowledge Management and Teams Within and Across Organizations -- 12. Managing Knowledge in Virtual Communities Within Organizations -- 13. Dynamic Team Memory Systems: Enabling Knowledge Sharing Effectiveness in Structurally Diverse Distributed Teams -- 14. Electronic Knowledge Networks: Processes and Structure -- 15. Ad Hoc Interorganizational Collaboration: Safeguards for Balancing Sharing and Protection of Knowledge -- Editors and Contributors -- Series Editor -- Index.